Publisher

Matrix42

5 articles and 216 catalog rows, each traced to the vendor’s own documents.

5Articles·22Products·8SKUs·22Metrics·13Programs·56Rules·89Evidence·28Sources

Encyclopedia Articles

Matrix42 licensingCited · Edited 2026-09-27

Matrix42 license metrics and countingCited · Edited 2026-09-27

Matrix42 UEM and Endpoint Data Protection licensingCited · Edited 2026-09-27

Matrix42 Enterprise Service Management and Intelligence licensingCited · Edited 2026-09-27

Matrix42 subscription terms, audits and supportCited · Edited 2026-09-27

SKUs

Cloud Cost Management - per installation, annualSMPL0181OI Extended Copy - per installation, annualSMPL0024OI LIS Premium DATA - per installation, annualSMPL0162OI LIS Premium DATA+TERMS - per installation, annualSMPL0163OI Matrix42 FastViewer - concurrent session, annualHFV21031SC Matrix42 Remote Support for SmartCards - per user, annualSMPL0192OU PackageCloud Subscription - per user, annualSMPL0194OU PackageCloud Subscription Small Business Edition - per installation, annualSMPL0186OI

Metrics

Action CreditCredit AssetDevice Concurrent UserConcurrent user ConnectorConnector Core (third-party Microsoft server products)Core DeviceDevice EnvironmentEnvironment FireScope CIConfiguration item

Programs

Action Credit subscriptionConsumption Channel Partner purchasingPartner Cloud Your Way / Private CloudCloud policy Endpoint Security Free VersionEvaluation Free Products and trialsEvaluation License Intelligence Service (LIS)Subscription tier Long-Term Service Branch (LTSB) maintenanceSupport Matrix42 CloudCloud policy

Rules

Accepting an Order Form on the current terms replaces all earlier Matrix42 termsPolicy Action Credits: monthly quota, carry-over, next-month deduction, suspension and year-end invoicingConsumption Affiliates may use the customer's subscription; separate instances need their own Order FormUse rights AI Assist for Service Desk requires an ESM tier, an AI Assist subscription and Action CreditsPrerequisite Annual audit right on 14 days' notice; customer pays if non-compliantAudit Annual invoicing in advance; additional orders co-termedCommercial Assets count whether physical or virtual, including network infrastructureVirtualization Assignment requires consent; Matrix42 may transfer to its AffiliatesTransfer

Evidence

Action Credit subscription required for AI AssistDocumentation excerpt Active Management Record stays active until disposal is provenDefinition excerpt Affiliates may be given access and use rightsContract excerpt AI Assist requires an ESM subscription tier and its own subscriptionDocumentation excerpt Assignment only with prior written consentContract excerpt Audit costs shift to the customer on non-complianceContract excerpt Audit right in the 2025 Supplementary TermsContract excerpt Audit with 14 days notice at least once per calendar yearContract excerpt

Sources

AI Assist for Service Desk LicensingProduct documentation EgoSecure: Activating product licensesProduct documentation EgoSecure: Variants of product activation and their impact on permission profileProduct documentation Matrix42 Cloud Your WayOffer description Matrix42 Endpoint Data ProtectionOffer description Matrix42 FastViewerOffer description Matrix42 General Terms and Conditions (2025-10-17)Contract Matrix42 General Terms and Conditions (2026-07-01)Contract