Matrix42 Source

AI Assist for Service Desk Licensing

Catalog row in Vendor License Sources · Cited

Kind: Product documentation
Format: HTML
Applies to: Licensing prerequisites for Matrix42 AI Assist for Service Desk (Matrix42 Intelligence): ESM subscription tier, AI Assist subscription, AI terms and DPA, Action Credit subscription. Page shows "Updated at June 10th, 2026".
Evidence: AI Assist requires an ESM subscription tier and its own subscription
Action Credit subscription required for AI Assist