AI Assist requires an ESM subscription tier and its own subscription
Catalog row in Vendor License Evidence · Cited
- Kind
- Documentation excerpt
- Excerpt
- "Matrix42 AI Assist for Service Desk requires a subscription license for Enterprise Service Management (either Advanced/Enterprise tiers or Matrix42 Enterprise) as well as a subscription for the Matrix42 AI Assist for Service Desk solution itself, which is required to enable the feature."
- Locator
- AI Assist for Service Desk Licensing
- Applies to
- AI Assist for Service Desk requires an ESM tier, an AI Assist subscription and Action Credits
- Supports rules
- Related metrics
- Related programs