
Publisher
BeyondTrust
4 articles and 150 catalog rows, each traced to the vendor’s own documents.
Encyclopedia Articles
Metrics
View All 12Programs
Cloud Service Level AgreementService levelCloud Services SubscriptionLicence modelNot For Resale (NFR) licencePartner programOn-Premise Software SubscriptionLicence modelPerpetual licence (retiring)Licence modelProduct Support Life CycleSupport policyRemote Support license packs (burst and seasonal)Add-onSupport ServicesSupport
Rules
View All 45150 Jump Clients per Remote Support concurrent licence (from 2025-01-01)EntitlementActive Endpoints include Secure App applications and Web Jump URLsDefinitionActive Login counts service representatives logged in concurrentlyDefinitionAffiliates and Personnel may use the subscription; customer is responsibleUse rightsAsset is any physical or virtual device meeting a BeyondTrust metric descriptionDefinitionAssignment only to Affiliates or on a business transfer; transferee must accept termsTransferB Series hardware support up to two years with current maintenanceSupportBeyondInsight asset count changes require a licence updateEntitlement
Evidence
View All 61150 Jump Clients per Remote Support concurrent licence (from 2025-01-01)QuoteActive Endpoints include Secure App applications and Web Jump URLsQuoteActive Login counts service representatives logged in concurrentlyQuoteAffiliates and Personnel may use the subscription; customer is responsibleQuoteAppendix 1 applies only to customers owning perpetual licences up to December 2026QuoteAsset is any physical or virtual device meeting a BeyondTrust metric descriptionQuoteAssignment only to Affiliates or on a business transfer; transferee must accept termsQuoteB Series hardware support up to two years with current maintenanceQuote
Sources
View All 24Assignment of Licenses in Privileged IdentityProduct documentationB-Series End of Sale (EoS) & End of Life (EoL)Policy pageBeyondTrust Software License and Subscription AgreementContractClient installation | EPM-WM CloudProduct documentationCloud Service Level AgreementService level agreementCustomer Support GuideSupport policyEnd of Sale (EoS) & End of Life (EoL)Policy pageEndpoint management | EPM-LProduct documentation