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Matrix42 Metric

Concurrent User

Catalog row in Vendor License Metrics · Cited

Unit
Concurrent user
Aliases
Concurrent User License; concurrent operator
Definition
Supplementary Terms concerning Products (2026-07-01): "A “Concurrent User” allows one simultaneous session by a natural person or technical User to the Products."
Counting rules
Counts simultaneous sessions, not people. The archived 2024 terms defined Concurrent User Licenses as not personal, usable by any number of users but by only one at a time, and required only for users of the Matrix42 management consoles; end users contacting the applications via portals, e-mail or otherwise were not licensed.
Floors / minimums
No minimum published.
Applies to products
  • Matrix42 Enterprise Service Management
  • Matrix42 IT Service Management
  • Matrix42 IT Asset Management
  • Matrix42 Software Asset Management
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