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Cisco software subscription and Flex Plan licensing

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This article covers Cisco software and SaaS license meters that official Offer Descriptions, Portfolio Features tables, and product licensing guides actually name (Catalyst/DNA per-device subscriptions, Flex Plan Named User / Active User / Deployed Knowledge Worker, Webex Calling and Contact Center types, CUCM UCL/CUWL/Flex 3.0, ISE Endpoint Session and Device Admin, Meraki cloud license, Duo User, Covered User Offers, Secure Client Unique Users, FTD feature subscriptions, ThousandEyes Units, AppDynamics IBL/ABL, Splunk Ingest/Workload/vCPU). It is not legal advice. General Terms EDCS-24218913 Ver 6.0 last modified 10 September 2025, EULA/UCA replaced 5 February 2024, and cisco.com / documentation.meraki.com / help.webex.com / software-terms retrieved 31 August 2026 are the quoted sources. Smart Licensing is activation, not a purchase meter. Do not treat this page as a substitute for the executed Order.

On This Page

Cisco software subscription and Flex Plan licensing is how Cisco Systems, Inc. sells term software and cloud services across DNA/Catalyst Center, Collaboration Flex Plan, Webex Calling/Meetings/Contact Center, CUCM, ISE, Meraki, Duo, Umbrella, ThousandEyes, Secure Client, Secure Access/Connect, User Protection Suite, Breach Protection Suite, and COP/AppDynamics/Splunk. Purchase meters are the Unit / Meter names printed in Offer Descriptions and Portfolio Features — Device, Endpoint Session, Deployed Knowledge Worker, Covered User, Unique Users, and the other catalog rows below. Smart Licensing, Smart Licensing Using Policy (SLP), PAK, Cisco Smart Software Manager (CSSM), Specific License Reservation, and License Central are activation and entitlement-delivery mechanisms, not purchase meters.[4][5] Cisco published floors (Flex EA 250 Knowledge Workers; Flex AU greater of 40 or 15% KW; Webex AU 75 / 15% Employees; Unique Users min 25) and no Named User ↔ Knowledge Worker ↔ Active User ↔ Employee Count ↔ Ports converter.[10][12][13][20]

Current packaging / Smart Licensing as activation

Cisco Software Licensing Guide (Copyright 2024): licensing models are subscription (right-to-use for the subscription term) and perpetual (indefinite, typically locked to the device).[4] Purchasing options are Software Buying Programs (EA, MSLA, SPNA) or transactional a la carte.[4] License deployment is Smart Software Licensing or PAK.[4] Smart Licensing Using Policy is an evolved Smart Licensing; starting with Cisco IOS XE 17.3.2/17.4.1, IOS XR 24.1.1 and NX-OS 10.2(1), products running those versions support only SLP.[4] ISE Licensing Guide (7 July 2026): Smart Licensing “simplifies the way you can activate and manage licenses” via a Smart Account pool instead of PAKs.[19] Treat Smart Licensing / SLP / CSSM / PAK / License Central / SLR as activation, not a catalog kind.

Catalyst Center OD (EDCS-23944409 Ver 3.1, 12 Mar 2026): Catalyst Subscriptions are per device; Essentials vs Advantage are feature tiers.[16] Catalyst SD-WAN OD (EDCS-17192073 Ver 8.4, 5 Jun 2025) names WAN Essentials, WAN Advantage, DNA Essentials, DNA Advantage, and DNA Premier as subscription options.[17] DNA Premier is no longer available for new contracts from 19 August 2025; active contracts may renew or add until 19 August 2026.[17] HA DNA licenses are optional companion licenses, not an extra UoM.[17][18]

Collaboration Flex Plan OD (EDCS-13324740 Ver 6.0, 5 Nov 2019) still names buying models named user, active user, enterprise agreement, and shared meetings.[12] The 2025 Collaboration Flex Plan Buying Program OD (EDCS-25591030 Ver 1.0, 14 Feb 2025) prints the EA meter as Deployed Knowledge Worker.[11] Cisco publishes no conversion between the two meters. Webex Calling (7 July 2026) names Professional, Standard, and Workspace.[34] CUCM 15: Flex Plan 3.0 offers EA and Named User buying models; perpetual UCL is End-of-Sale; Enhanced and Enhanced Plus are no longer valid under Flex Plan 3.0.[14]

ISE has three license types: Subscription (Essentials/Advantage/Premier on active endpoints), Device Admin (TACACS+ per PSN), and Virtual Appliance.[19] Meraki offers Subscription, Co-Termination, and Per-Device Licensing as models (PDL not for new customers; cannot mix).[30] Covered User is reused across Umbrella, Secure Access, Secure Connect, UPS, and BPS with different Offer limits, so the Offers are not interchangeable.[22][24][25][26][27]

Metrics

The catalog has seventy-five rows for Cisco, each under Cisco’s own name. They are numbered 1–75 in practitioner order (networking, ISE, collaboration/CUCM/Flex/Webex, Duo/Covered User, Secure Client, FTD, Meraki, ThousandEyes, AppDynamics, Splunk), followed by further Flex 3.0, DNA/WAN, Offers, ThousandEyes Assurance, Contact Center IVR/AI, and Cloud Protection Gateway rows. Smart Licensing, SLP, PAK, CSSM, SLR, License Central, True Forward / 105% / 115%, Value Shift, Downturn, feature tiers (Essentials / Advantage / Premier), HA DNA, SCU, Full vs Partial Commit, hardware appliances, complimentary Secure Client with other Offers, and ISE Base / Plus / Apex (EOL) are not separate metrics.

# Cisco name Catalog row Unit What Cisco says 
1 Catalyst Subscription (per device) Catalyst Subscription (per device) Device Catalyst Subscriptions are per device and attach to the networking devices on the subscription. An eligible device needs an active Catalyst Subscription to be managed in Catalyst Center. Essentials and Advantage are tiers, not separate metrics.[16] 
2 Seats (SD-WAN Remote Access) Seats Seat Networking Infrastructure Portfolio Features (November 2025): Routing Hybrid Worker Remote Access — Cisco SD-WAN Remote-access — Seats. Cisco publishes no conversion between Seats and users.[8] 
3 Switch Node Switch Node Switch Node Either (1) Nexus switch leaf; (2) switch leaf and spine when NX-OS is deployed; or (3) MDS switch chassis (e.g., 9100, 9300, or 9700). Software meter; chassis hardware is HAM.[8] 
4 Endpoint Session Endpoint Session Endpoint Session Security Portfolio: each unique network connection of an Endpoint, including ethernet, wireless, and VPN. EA ISE 3.X meter. Same commercial idea as ISE active endpoints; no session-to-user conversion is published.[9] 
5 ISE Subscription (active endpoint) ISE Subscription (active endpoint) Active endpoint ISE subscription licenses are based on the number of active endpoints. Quantity is the maximum number of active endpoints expected to connect concurrently on any given day, measured through RADIUS sessions (or unique endpoint attributes if RADIUS cannot be counted). Nested Essentials ⊂ Advantage ⊂ Premier. A-la-carte min 50.[19] 
6 ISE Device Admin ISE Device Admin PSN Purchase one license for each Policy Service Node (PSN) on which you wish to enable TACACS+ services. Not a session meter.[19] 
7 ISE Virtual Machine License ISE Virtual Machine License VM Purchase a license for each virtual machine or cloud-deployed Cisco ISE node. Classic Small/Medium/Large convert to VM Common 1:1. Appliance hardware is HAM.[19] 
8 Named User Named User User An employee or contractor given access; each Named User receives a unique account that may not be shared. Pay per Named User regardless of usage. Transfer only on termination of employment or Cisco’s prior written approval. No conversion among Named User, Knowledge Worker, and Active User is published.[12] 
9 Active User (Flex Plan) Active User Active User A Knowledge Worker who accesses the Cloud Services and Software and hosts at least one Meeting. AU Minimum is the greater of 40 Active Users or 15% of Knowledge Workers (Public Sector 10%). Eligibility ≥250 Knowledge Workers. Separate from the Webex OD Active User floors (75 / 15% Employees).[12] 
10 Employee Count Employee Count Employee Webex OD employee-count model: purchase for enterprise-wide use by all Employees. Order must reflect the greater of enterprise-wide Employee count or 100 Employees. Growth Allowance 120% of Employees on the Order. Not Flex Knowledge Worker.[13] 
11 Ports Ports Port Webex OD shared-account model. Unlimited employees may host using Ports provided meeting participants do not exceed the Ports on the Order. No Ports-to-Named User conversion is published.[13] 
12 Deployed Knowledge Worker Deployed Knowledge Worker Deployed Knowledge Worker The Meter for the Cisco Collaboration Flex Plan Portfolio (2025 EA OD). A Knowledge Worker with a profile configured and associated with a license (desk phone, Jabber, Webex App, mobile, video, or PC). One cloud or on-premises or hosted account = one; more than one configuration = multiple Deployed Knowledge Workers. Enterprise-wide; min 250.[11] 
13 Concurrent Meetings Cap Concurrent Meetings Cap Concurrent meeting Maximum number of cloud and on-premises meetings entitled to host simultaneously. Cap at least 1 and no more than 25. No more than 250 employees may be given access to cloud meetings.[12] 
14 Webex Calling Professional Webex Calling Professional User license Professional license (User): individual user Calling. Device Count Entitlement 5. Virtual Line and Group Voicemail 1:1 per Professional license. Online customers: Professional (User) only.[34] 
15 Webex Calling Standard Webex Calling Standard User license Standard license (User only): standard telephony. A Standard licensed user can have either a physical device or all soft client(s), but not both. Device entitlement 1.[34] 
16 Webex Calling Workspace Webex Calling Workspace Workspace license Workspace license (Workspace only): shared use and common-area locations. Limited to a single device. Not intended for an individual user’s Calling needs. Device entitlement 1. Not the same as Professional (Workspace) or CUCM EA Common Area.[34] 
17 Webex Contact Center Named Agent Webex Contact Center Named Agent Named agent A license is counted for every agent who signs into Webex Contact Center during the month (from the subscription billing date). No Concurrent-to-Named conversion is published.[35] 
18 Webex Contact Center Concurrent Agent Webex Contact Center Concurrent Agent Concurrent agent Highest number of simultaneously logged-in agents. To accommodate shift changes, an agent counts if signed in for at least one minute during each of four 15-minute consecutive sampling periods. Premium may substitute for Standard daily; Standard cannot substitute Premium.[35] 
19 Route List Calls Route List Calls Route List Call Add-on for organizations with on-premises PBX (e.g. CUCM) using Cloud Connected PSTN via Route List Calls. Maximum route list calls volume for an individual subscription is 10,000. Trial: 10 concurrent. Dedicated Instance already includes the feature.[34] 
20 Duo user license Duo user license User Security Portfolio meter: User (Duo). Duo Advantage and Premier: each user license allocates up to five identities in Cisco Identity Intelligence. Duo Advantage: up to five Non-Human Identities per user license. CII and NHI are ratios on the user license, not separate metrics.[9][21] 
21 Covered User (Umbrella) Covered User Covered User Umbrella OD: “For packages with user-based pricing, You must purchase one user license for each Covered User.” “Covered User — Each Internet-connected employee, subcontractor, and any other authorized individual covered (i.e., protected) by Your deployment of the Cisco Offer.” SIG 50 kbps 95th percentile. The OD does not print the DNS monthly query-limit average. This Covered User is distinct from the other Covered User Offers. EDCS-16315797 Ver 15.3 (30 Jun 2026).[22] 
22 Covered Site Covered Site Covered Site Secure Access OD: “Alternatively, You may purchase Covered Site licenses for each Covered Site that routes network traffic to the Cisco Offer.” SIA only; remote or hybrid workers not physically present require Covered User. The OD prints only size-band examples (Small-1 100 GB/month; Medium-2 2,500 GB; Large-1 10,000 GB), not the full Ordering Guide table. EDCS-24339753 Ver 4.5 (14 Aug 2026).[24] 
23 Unique Users (Secure Client) Unique Users Unique User Advantage / Premier Unique Users. “The number of licenses needed for Secure Client Advantage or Premier is based on all the possible Unique Users that may use any Cisco Secure Client service.” Minimum 25 Unique Users. Complimentary Secure Client with Secure Access / Secure Connect / Umbrella / Secure Endpoint is not this paid SKU. Advantage and Premier are tiers, not separate metrics. Secure Client Ordering Guide, 10 Dec 2025.[20] 
24 Concurrent Connections (Secure Client VPN Only) Concurrent Connections Concurrent Connection Secure Client VPN Only: Concurrent Connections. Distinct from Unique Users; no conversion between them is published.[20] 
25 FTD Essentials FTD Essentials Device (feature) Secure Firewall OD names form factors (Hardware, FTDv, Firewall Threat Defense Virtual, Public Cloud, Cloud-delivered Firewall Management Center) and does not print a user/Gbps/vCPU UoM. Security Portfolio: Gateway Essentials includes FTDv30 Base & Threat. Feature subscription, not extra UoM.[28][9] 
26 FTD Threat (IPS) FTD Threat (IPS) Device (feature) Security Portfolio Features: Firewall Threat Defense (IPS). Device meter. Feature license on the firewall, not a session UoM.[9] 
27 FTD URL Filtering FTD URL Filtering Device (feature) Security Portfolio Features: Firewall URL Filtering. Device meter. Feature license, not an extra catalog kind of device.[9] 
28 FTD Malware Defense FTD Malware Defense Device (feature) Security Portfolio Features: Firewall Malware Defense. Device meter. Feature license, not an extra catalog kind of device.[9] 
29 Meraki Software license (device) Meraki Software license (device) Device Every Meraki device requires a cloud license. MX: Enterprise, Advanced Security, Secure SD-WAN Plus (or vMX Small/Medium/Large). MS: Enterprise or Advanced. MR: Enterprise. Hardware is HAM; this row is the software/cloud license. Co-term, PDL, and Subscription are licensing models, not separate metrics.[31] 
30 Meraki SM Software Meraki SM Software SM Software Networking Infrastructure Portfolio included license “SM Software”; meter cell printed “Access Points”. The cited table states no device counts.[8] 
31 ThousandEyes Units ThousandEyes Units Unit Cloud and Enterprise Agents consume Units. Tests consume Units based on type and frequency. The cited Offer Description does not give per-test Unit rates.[23] 
32 Endpoint Agent License Endpoint Agent License Endpoint Agent Endpoint Agent is licensed separately from Units; no conversion between them is published.[23] 
33 Internet Insights Package Internet Insights Package Package Internet Insights is a packaged add-on. Not a Unit and not an Endpoint Agent.[23] 
34 Connected Devices Connected Devices Connected Device ThousandEyes Connected Devices SKU. Distinct from Endpoint Agent and from Units; no ratio between them is published.[23] 
35 Cloud Insights license Cloud Insights license License ThousandEyes Cloud Insights add-on license. Distinct from Units / Endpoint Agent / Internet Insights.[23] 
36 AppDynamics Agent-based license unit AppDynamics Agent-based license unit ABL unit Applications Portfolio Features (July 2026): Agent Based Licensing. Integers and pack sizes are not printed.[38][36] 
37 AppDynamics Infrastructure-based package unit AppDynamics Infrastructure-based package unit IBL package Applications Portfolio Features (July 2026): Infrastructure Based Licensing. Integers and pack sizes are not printed, and no ABL↔IBL conversion is published.[38][36] 
38 Splunk Ingest Splunk Ingest Ingest Applications Portfolio Features (July 2026) names Ingest. Integers not printed. Unnumbered as a catalog kind.[38] 
39 Splunk Workload Splunk Workload Workload Applications Portfolio Features (July 2026) names Workload. Integers not printed. Distinct from Cloud Protection Workload.[38] 
40 Splunk vCPU Splunk vCPU vCPU Applications Portfolio Features (July 2026) names vCPU. Integers not printed. Unnumbered as a catalog kind.[38] 
41 Student Student Student An individual currently enrolled or registered at the institution for academic study on a full- or part-time basis. Employees, contractors, alumni, former students, prospective students, and students on extended leave or indefinite absence are not Students. No Student↔Knowledge Worker ratio is published.[11] 
42 Active User (Webex OD) Active User Active User Webex OD: payment is based on Employees that access the Cloud Services and host at least one Meeting (Active Users). Floor is the greater of 75 Active Users, 15% of Employees, or a migrating subscription count (Public Sector exhibit 40 / 10%). Distinct document and numbers from Flex Plan Active User.[13] 
43 Professional license (Workspace) Professional license Workspace license Webex Calling Professional license (Workspace): built for workspace Calling needs; device end points only. Up to five assigned devices. Device entitlement 5. Not the Workspace (common-area) license and not CUCM EA Common Area. Not for Dedicated Instance.[34] 
44 UCL Essential UCL Essential User/device UC Manager Essential — Essential User Connect License supports one device providing basic voice or analog (phone or fax). Max 1 associated device (OwnerUserID). Perpetual UCL is EoS for Unified Communications Manager.[14] 
45 UCL Basic UCL Basic User/device UC Manager Basic — supports one device, including all Essential devices, plus basic (voice and video) devices. Max 1 device.[14] 
46 UCL Enhanced UCL Enhanced User/device UC Manager Enhanced — supports one device, including all Basic devices, plus advanced (voice and video) devices. Max 1 device. Legacy license types such as Enhanced are no longer valid under Flex Plan 3.0.[14] 
47 UCL Enhanced Plus UCL Enhanced Plus User UC Manager Enhanced Plus — supports up to two devices, including all Enhanced devices. Max 2. No longer valid under Flex Plan 3.0.[14] 
48 CUWL CUWL User UC Manager CUWL / UWL supports users with three and up to ten associated devices. Max 10. No Flex Professional-to-CUWL equivalence is published.[14] 
49 TelePresence Room TelePresence Room Room Separate device license type for room-based immersive and multipurpose Cisco TelePresence. Covers the TelePresence device and phone only if the same userid is OwnerUserID on both; otherwise Room + Enhanced. No conversion to users is published.[14] 
50 NU Access NU Access NU Access Flex Plan 3.0 Named User Access. CUCM 15 mapping: NU Access → Basic → Device (low-end phones). SKUs are not covered here; the Flex Plan 3.0 ordering guide was not reviewed.[14] 
51 NU Enhanced NU Enhanced NU Enhanced Flex Plan 3.0 Named User Enhanced. CUCM 15 mapping: NU Enhanced → Enhanced → Device. The cited guide states no quantities.[14] 
52 NU Professional NU Professional NU Professional Flex Plan 3.0 Named User Professional. CUCM 15 mapping: NU Professional → CUWL → User and Multiple Devices. The only device count printed is the CUWL maximum of 10.[14] 
53 EA Access EA Access EA Access Flex Plan 3.0 Enterprise Agreement Access. CUCM 15 mapping: EA Access → Basic → Device (low-end phones). The 250 Knowledge Worker floor is the Collaboration Portfolio EA floor, not this row’s unpublished quantity.[14] 
54 EA Common Area EA Common Area EA Common Area Flex Plan 3.0 EA Common Area. CUCM 15 mapping: EA Common Area → Enhanced → Device. Included Common Area quantities are in data sheets not reviewed for this article. Not Webex Calling Workspace.[14] 
55 EA Knowledge Worker EA Knowledge Worker EA Knowledge Worker Flex Plan 3.0 EA Knowledge Worker. CUCM 15 mapping: EA Knowledge Worker → CUWL → User and Multiple Devices. Aligns with the Deployed Knowledge Worker suite meter. Min 250 Knowledge Workers enterprise-wide. Whether it overlaps the suite meter depends on the Order.[14][10] 
56 Device (DNA / Catalyst EA) Device Device Networking Portfolio Features meter column for DNA Switching / Wireless / SD-WAN and Catalyst Software Subscription. Same commercial idea as Catalyst Subscription (per device) under EA docs. No DNA-to-chassis mapping is published.[8] 
57 Units (DNA / Catalyst) Units Unit Printed alongside Device on DNA Software for Switching / Catalyst Software Subscription rows. Networking Portfolio also defines Units as the quantity of resources consumed or consumed by a ThousandEyes test if applicable. No Unit-to-port conversion is published.[8] 
58 WAN Essentials WAN Essentials Device subscription Named subscription option on the Catalyst SD-WAN Offer Description (EDCS-17192073 Ver 8.4, 5 Jun 2025), alongside WAN Advantage and DNA Essentials/Advantage/Premier. DNA WAN datasheet: no extra charge for porting licenses within the same bandwidth tier. The Software Device Tiering Guide’s Mbps table was not reviewed for this article.[17][15] 
59 WAN Advantage WAN Advantage Device subscription Named alongside WAN Essentials on the Catalyst SD-WAN OD. No WAN↔DNA conversion is published. DNA Premier is EOS for new purchases 19 Aug 2025; renew/add until 19 Aug 2026 — a DNA-tier fact, not a separate WAN metric.[17] 
60 Telephony credits (Duo) Telephony credits Credit Order indicates an initial allotment of telephony credits if applicable. Additional credits may be purchased separately. U.S. and international rates are at duo.com/docs/telephony_credits; the rates are not reproduced here.[21] 
61 Covered User (Secure Access) Covered User Covered User Purchase one Covered User license for each individual protected. Quantity may differ across SIA, SPA, and DNS Defense packages. SIA/SPA: aggregate monthly data transfer = Covered Users × 20 GB. RBI: 2 GB per Covered User per day and 25 active concurrent sessions. Multi-org: up to 10; min 50 Covered Users for SIA/SPA or 1 for DNS Defense. Includes Cisco Secure Client and ThousandEyes Embedded Endpoint Agent (Covered User only — not Covered Site). Distinct from the Umbrella, Secure Connect, UPS, and BPS Covered User meters.[24] 
62 Covered User (Secure Connect) Covered User Covered User Maximum monthly average of up to 20 GB transferred per Covered User (total monthly GB divided by Covered Users). Foundation packages include up to 10 evaluation-only Covered Users for Complete remote-access functionality. Subscription includes the right to use Cisco Secure Client; other products need a separate Secure Client license.[25] 
63 Covered User (UPS) Covered User Covered User User Protection Suite billing meter: individual Cloud Service billing meters do not apply. Must purchase for each Covered User even if that user is not protected by all included Cloud Services. Suite packaging assumes on average two endpoints per Covered User for Secure Endpoint. When the Order is for the Suite, the nested Duo, ISE, and Secure Access meters are not counted separately.[26] 
64 Covered User (BPS) Covered User Covered User Breach Protection Suite billing meter: individual Cloud Service billing meters do not apply. 2:1 endpoints per Covered User (Secure Endpoint). 5:1 Flows per Covered User (Secure Network Analytics). Flow = flow records received and processed per second. The ratios are counting rules, not separate metrics.[27] 
65 Site-Based Offering Site-Based Offering License ThousandEyes Site-Based Offering: includes (i) a set quantity of ThousandEyes Units and (ii) Site-Based Onboarding Support. The OD row does not print the Unit quantity.[23] 
66 Workload (Cloud Protection) Workload Workload Security Portfolio Features meter for Cloud Protection Segmentation Essentials (Secure Workload, Hypershield, Isovalent). Workload means any VM or other individually identifiable virtualized instance (VDI, container, bare metal, PaaS instance, PaaS database, or storage unit subject to CWOM). SCU is eligibility, not the purchase meter. No Workload-to-user conversion is published.[9] 
67 Campus and Branch ThousandEyes Assurance Campus and Branch ThousandEyes Assurance License Includes (i) 10,000 Units, (ii) 100 Endpoint Agent Licenses (Essentials), (iii) 1 Internet Insights Package, and (iv) up to 60 hours of Add-On Advisory Services per year. One Add-On Package per Use Term. The bundle quantities are printed.[23] 
68 Data Center ThousandEyes Assurance Data Center ThousandEyes Assurance License Includes (i) 5,000 Units, (ii) a Cloud Insights license (Essentials), and (iii) up to 60 hours of Add-On Advisory Services per year. One Add-On Package per Use Term.[23] 
69 Collaboration ThousandEyes Assurance Collaboration ThousandEyes Assurance License Includes (i) 5,000 Units, (ii) 500 ThousandEyes Endpoint Agent Licenses (Essentials), and (iii) up to 40 hours of Add-On Advisory Services per year. One Add-On Package per Use Term.[23] 
70 IVR Port IVR Port IVR Port IVR ports are used when contacts interact with menus and prompts. Counted as simultaneous connections within one minute. Flex offer currently bundles 2 IVR ports with each agent license (Standard or Premium; committed or overage). Additional IVR ports can be purchased independently. 2-per-agent is a ratio, not a separate kind. Voice entitlement is three times assigned agent licenses (agent path + 2 IVR paths).[35] 
71 AI Agent AI Agent AI Agent Webex Contact Center AI Agent license. Printed type table: Autonomous/Scripted × Voice/Digital. Mixing example: 100 Autonomous Voice sessions and 600 Scripted Voice sessions consume one AI Agent license. Unused sessions do not carry over. No session-to-agent conversion is published beyond the printed table.[35] 
72 AI Assistant AI Assistant AI Assistant Each AI Assistant license provides 1500 minutes of usage (Voice) and 1000 10-message sessions (Digital). Pooled across agents; overage in whole licenses. Voice and Digital are allowances of the same license.[35] 
73 AI Assistant and QM bundle AI Assistant and QM bundle Bundle AI Assistant + AI QM. Single-workload vs both-workload tables with printed minutes/sessions (single: 2,500 min / 1,600 sessions; both: 1,500 min / 1,000 sessions). Workload classification is a counting rule, not a separate metric.[35] 
74 Outbound IVR Campaigns Outbound IVR Campaigns Bundle Available in bundles of 20,000 outbound dial attempts. If a campaign exceeds 20,000 outdials within a billing cycle (e.g. 20,001), the subscription accounts for 2 bundles. No per-agent conversion is published.[35] 
75 Device (Cloud Protection Gateway) Device Device Security Portfolio Features meter for Gateway Essentials (FTDv30 Base & Threat, cdFMC Firewall Management Software, Multi-Cloud Defense). Appliances are HAM; this is the software meter. No Device-to-Gbps conversion is published.[9] 

Names that are not separate catalog rows

  • Smart Licensing / SLP / PAK / CSSM / SLR / License Central / Smart Account / Virtual Account. Activation and entitlement delivery. ISE: “simplifies the way you can activate and manage licenses.” Not purchase meters.[19][5]
  • True Forward / True Up / Initial Growth Cap (105%) / Growth Allowance (115%) / Exceptional Growth / Intra Suite Value Shift / Cross Suite Value Shift / Services True Forward / Hardware True Up. EA 3.0 program overlays. Meters live in Portfolio Features (Device, Covered User, Endpoint Session, Knowledge Worker).[6][7]
  • Full Commit Suite / Partial Commit Suite / Suite / Add-On / Buying Program / Security Content Users (SCU). Packaging and eligibility. SCU is explicitly not the purchase meter: “purchased Suites are licensed based upon the Meter reflected in the Portfolio Features table.”[9]
  • DNA / ISE / Duo / ThousandEyes / MX Essentials, Advantage, Premier (and MX Essential/Advantage). Feature tiers of an underlying meter (Device, Endpoint Session, Unique Users, Covered User, Meraki class, Endpoint Agent). Not separate metrics.[16][19][23]
  • HA DNA licenses. Optional companion licenses to standard Cisco DNA Essentials/Advantage on Catalyst SD-WAN. Same site; HA DNA count must not exceed standard DNA count; combined bandwidth of the pair must not exceed the standard DNA bandwidth entitlement; paired licenses must belong to the same product family.[18]
  • Subscription vs Co-term vs PDL / Amber Mode / co-term weighted average / network binding / hardware-agnostic SKUs. Meraki licensing-model mechanics. PDL not for new customers. Cannot mix models.[30][32]
  • Virtual Line 1:1 / Group Voicemail 1:1. Ratios on Professional (User).[34]
  • CII 5 identities / NHI 5. Ratios on Duo User.[21]
  • UPS/BPS 2:1 endpoints; BPS 5:1 Flows. Ratio commentary on Covered User.[26][27]
  • Contact Center Premium-for-Standard substitution; 2 IVR ports per agent; 3× voice paths. Counting rules on agent / IVR rows.[35]
  • CUCM 90-day overage / OwnerUserID / CSSM CUWL loan-down. Enforcement and assignment rules, not separate metrics.[14]
  • Evaluation licenses (ISE 90 days/100 endpoints; Secure Connect Foundation 10 eval users; others named as trials). Overlays.[19][25]
  • Hardware (Firepower / ISA3000 / SNS appliances; Meraki chassis without the cloud license; Duo Hardware Tokens). HAM. Software meter may attach (ISE VM, Meraki cloud license, FTDv named without a user/Gbps UoM).[19][31][28]
  • Complimentary Secure Client included with Secure Access, Secure Connect, Umbrella, or Secure Endpoint. Right-to-use, not a purchase unless ordered standalone.[20][24]
  • ThousandEyes Embedded. Tier of Endpoint Agent; bundled, not separately purchased. Covered User SIA/SPA includes it; Covered Site does not.[23][24]
  • Base / Plus / Apex ISE. “As per Cisco EOL policy, the Base, Plus, and Apex licenses have reached end of life.” Current commercial ISE subscription tiers are Essentials / Advantage / Premier.[19]
  • General Terms Use Rights / Software / Subscription Offer / Order. Contract containers. Meters are the Unit names in Offer Descriptions and Portfolio Features.[1]

Counting / floors

EA Initial Growth Cap 105%. EA Buying Program OD §2.1(A): if Consumption of a Suite or Add-On in the first six months exceeds 105% of initial Entitlement, Cisco may initiate True Forward at the next quarterly anniversary of the Initial EA Order.[7] Catalog proof: EA Initial Growth Cap 105% (backs EA Initial Growth Cap 105%).

EA Growth Allowance 115%. After the first six months, Consume up to 115% of initial Entitlement of a Purchased Suite without additional fees. Growth Allowance auto-applies to eligible Suites at True Forward; for Services it applies only to associated Software Services (excluding Add-Ons) in Security and Collaboration; Hardware Services are not eligible.[7] Catalog proof: EA Growth Allowance 115% (backs EA Growth Allowance 115%).

Services True Forward / Hardware True Up. Installed base is tracked through True Forward for Software Services and True Up for Hardware Services. Software Services True Forward calculations are separate from the Underlying Suite but aligned on date; Hardware moves / list-price changes may result in True Up.[7] Catalog proof: Services True Forward / Hardware True Up (backs Services True Forward / Hardware True Up).

Collaboration Portfolio — cover all Knowledge Workers; min 250. You are required to cover the entire enterprise (all Knowledge Workers), with a minimum of 250 Knowledge Workers, to access Suites in the Collaboration Portfolio. Collaboration is Full Commit Suite purchase only.[10] Catalog proof: Collaboration Portfolio — cover all Knowledge Workers; minimum 250 KW (backs Collaboration Portfolio — cover all Knowledge Workers; minimum 250 KW).

Flex Plan buying models. Cloud Services and Software are available under named user, active user, enterprise agreement, or shared meetings. Named User: pay per Named Users on the Order regardless of usage; unique account; transfer only on termination or Cisco approval.[12] Catalog proof: Flex Plan buying models — Named User / Active User / EA / Shared Meetings (backs Flex Plan buying models — Named User / Active User / EA / Shared Meetings).

Flex Plan Active User minimums. Order must reflect at least 250 Knowledge Workers. At term start, AU Minimum = greater of 40 Active Users or 15% of Knowledge Workers (Public Sector exhibit: 10% of Knowledge Workers, still floor of 40). Annual True Forward vs Average Active Users (months 9–11) and 15% of Deployed Knowledge Workers; True Forward never reduces Active User count. These are separate from the Webex OD floors.[12][11] Catalog proof: Flex Plan Active User minimums (backs Flex Plan Active User minimums).

Webex Active User / Employee Count floors (separate from Flex). Active User order must reflect greater of 75 Active Users, 15% of Employees, or migrating Active Users; ongoing minimum greater of 75 / 15% Employees / Average Active Users. Employee Count model: greater of enterprise-wide Employee count or 100 Employees.[13] Catalog proof: Webex Active User / Employee Count floors (separate from Flex) (backs Webex Active User / Employee Count floors (separate from Flex)).

Flex / Collab Downturn 20%. After the first 12 months, upon proof of a Downturn event, reduce Knowledge Worker quantity by up to 20% of then-current Entitlement once during the Suite Term, not below 250; 60 days’ notice.[11] Catalog proof: Flex / Collab Downturn 20% (backs Flex / Collab Downturn 20%).

Intra / Cross Suite Value Shift. Intra Suite Value Shift offsets increased Use within the same Suite at True Forward. Cross Suite Value Shift may offset increased Use in another eligible Full Commit Suite in the same Portfolio (same Approved Source, same time, same term, 60 days’ notice before annual True Forward). Services Value Shift is Hardware↔Hardware and Software↔Software only.[6][7] Catalog proof: Intra / Cross Suite Value Shift (backs Intra / Cross Suite Value Shift).

Full Commit vs Partial Commit. Full Commit Suite fulfills Full Commit minimum criteria; Partial Commit Suite is acquired in addition to a corresponding Full Commit Suite and does not meet Full Commit eligibility. True Forward for Partial Commit invoices at quarterly anniversary; Full Commit at annual anniversary unless Initial Growth Cap / Exceptional Growth (quarterly).[6] Catalog proof: Full Commit vs Partial Commit (backs Full Commit vs Partial Commit).

Other published floors. Concurrent Meetings Cap: at least 1, no more than 25; no more than 250 employees may access cloud meetings.[12] Deployed Knowledge Worker: one cloud or on-premises or hosted account = one; more than one configuration = multiple.[11] ISE a-la-carte min 50; eval 90 days / 100 endpoints; out of compliance 30 days in a 60-day period loses administrative control.[19] Unique Users (Secure Client) min 25.[20] CUCM max devices: Essential/Basic/Enhanced 1; Enhanced Plus 2; CUWL 3–10; 90-day overage.[14] Webex Calling device entitlements: Professional User/Workspace 5; Standard/Workspace 1.[34] Contact Center: 2 IVR ports per agent; Outbound IVR 20,000 attempts/bundle.[35] Secure Access: multi-org up to 10; min 50 SIA/SPA or 1 DNS Defense; RBI 2 GB/Covered User/day and 25 concurrent; SIA/SPA = Covered Users × 20 GB/month.[24] Secure Connect monthly average ≤ 20 GB per Covered User.[25] Umbrella SIG 50 kbps/Covered User (95th percentile); DNS query integer not printed.[22] Meraki subscription 36–84 months; MX HA 1 license / two devices; MS HA 2.[32][31] ThousandEyes Endpoint Agent 30-day no reassignment.[23]

Not stated in the Cisco sources cited here: DNA-to-chassis or port maps; ISE session-to-user conversion; conversions among Named User, Knowledge Worker, Active User, Employee Count, and Ports; EA true-up terms beyond 105% / 115%; ThousandEyes unit calculators; AppDynamics integers; list prices; Secure Access Covered Site band PIDs or $0 SKUs. Flex Plan and Webex Active User floors are separate, the Covered User Offers are distinct from one another, and the Microsoft Enterprise Agreement is not a Cisco program.

Virtualization

ISE Virtual Machine License: one license per virtual machine or cloud-deployed ISE node. Classic Small/Medium/Large convert to VM Common 1:1.[19] Physical SNS appliances are HAM.

Secure Firewall Portfolio OD names FTDv, FTDc, ASAv, and ASAc as public/private cloud-enabled Software and includes Cisco Support Basic with those purchases.[28] That OD does not name a user, Gbps, or vCPU purchase meter for those form factors.[28] Physical Firepower / ISA3000 appliances are HAM. Cloud Protection Gateway Device meter names FTDv30 Base & Threat as an included software license, not an appliance SKU.[9]

Meraki vMX maps to the same MX product class (Small/Medium/Large/X-Large) as the corresponding hardware.[31] MX warm spare/HA: one license for two devices. MS HA: two licenses.[31]

CUCM max-device counts (1 / 1 / 1 / 2 / 10) are OwnerUserID association caps, not hypervisor socket or vCPU meters.[14] No VDI density conversion is published.

HA DNA companion licenses may be used for a standby Customer Device or for load balancing; they are not a separate metric.[18] Cloud Protection Workload is the named virtualization-instance meter (VM, VDI, container, bare metal, PaaS).[9]

Cloud / BYOL

Cloud-delivered Catalyst SD-WAN OD (EDCS-24006057 Ver 3.0, 10 Sep 2025) uses the same subscription names and HA DNA rules as the on-premises Catalyst SD-WAN OD.[18][17] Catalyst Advantage includes access to cloud-based features such as Cisco AI Network Analytics and Endpoint Analytics.[16]

Webex Calling and Webex Contact Center are cloud license types (Professional/Standard/Workspace; Named/Concurrent agent).[34][35] Flex Plan Cloud Services sit on Named User, Active User, Deployed Knowledge Worker, or Concurrent Meetings Cap depending on the buying model and document generation.[12][11]

ISE cloud-deployed nodes require the Virtual Machine License.[19] Secure Access and Secure Connect Covered User subscriptions include the right to use Cisco Secure Client; using Secure Client with other products requires a separate Secure Client license.[24][25] Covered User SIA/SPA includes ThousandEyes Embedded Endpoint Agent; Covered Site does not.[24]

Splunk AppDynamics OD: Cloud Service or Software (On-Premise), at the customer’s option.[37] Applications Portfolio Features names Splunk Cloud Platform vs Splunk Enterprise OnPremise vs Splunk Observability Cloud/OnPremise with Ingest, Workload, and/or vCPU meters — integers not printed.[38]

Complimentary Secure Client bundled with Umbrella, Secure Endpoint, Secure Access, or Secure Connect is not a purchase meter.[20][24][25]

Programs

The catalog lists two Cisco programs: Enterprise Agreement and Collaboration Flex Plan. The Cisco Enterprise Agreement is unrelated to the Microsoft Enterprise Agreement.

  • Cisco Enterprise Agreement. EA 3.0 Program Terms (24 January 2024) and EA 3.0 Buying Program Offer Description (EDCS-25881943 Ver 2.1, 27 Jul 2026). True Forward; Entitlement; Full vs Partial Commit; Initial Growth Cap 105%; Growth Allowance 115%; Services True Forward / Hardware True Up; Intra/Cross Suite Value Shift.[6][7] Catalog proofs: Growth Cap, Growth Allowance, Services TF/TU, Value Shift, Full/Partial, Collab 250 KW — see Counting / floors.
  • Collaboration Flex Plan. Flex Plan OD (EDCS-13324740 Ver 6.0, 5 Nov 2019) buying models Named User / Active User / Enterprise Agreement / Shared Meetings; 2025 Collaboration Flex Plan Buying Program OD & Supplemental EA Program Terms (EDCS-25591030 Ver 1.0, 14 Feb 2025) Deployed Knowledge Worker meter; Student; Downturn 20%.[12][11] Catalog proofs: Flex buying models, Flex AU minimums, Downturn — see Counting / floors.
  • Cisco General Terms (EDCS-24218913 Ver 6.0, last modified 10 Sep 2025). Use Rights, Software, Subscription Offer, Buying Program. Replaced EULA effective 5 February 2024.[1][2] Live index: Offer Descriptions and Supplemental Terms.
  • Portfolio Features (Networking November 2025; Security April 2026; Collaboration / Applications in pack). Where the meter column lives (Device, Units, Seats, Endpoint Session, Covered User, Switch Node, Meraki Device, Workload, Ingest/Workload/vCPU).[8][9][38]
  • Meraki Licensing models. Subscription (36–84 months, hardware-agnostic SKUs, network binding), Co-term (organization-wide weighted average), PDL (not for new customers). One model per organization.[32][30]
  • Buying programs and private price books are not catalog units. $50K Full Commit spend is eligibility, not a UoM.[8]

Out of scope

  • Named User ↔ Knowledge Worker ↔ Active User ↔ Employee Count ↔ Ports conversions.
  • Flex Plan Active User floors merged with Webex OD Active User floors.
  • DNA ↔ chassis / port / unpublished bandwidth-tier Mbps maps (Software Device Tiering Guide not retrieved).
  • ISE session ↔ user (and Duo User merged with ISE Endpoint Session).
  • EA true-up math beyond printed 105% / 115%. True Forward dollar formulas.
  • Flex Common Area vs Webex Calling Professional / Workspace quantities (data sheets not reviewed).
  • Umbrella DNS query integers, Duo telephony rates, ThousandEyes test→Unit rate cards, AppDynamics unit integers, Splunk ingest/workload/vCPU rates. Splunk capacity definitions (Daily Indexing Volume, vCPU, SVC) are covered in Splunk licensing under Cisco.
  • Secure Access Covered Site size-band table beyond the printed examples; unpublished band PIDs or $0 SKUs.
  • Microsoft Enterprise Agreement, which is not a Cisco program.
  • Smart Licensing / SLP / PAK / CSSM / SLR / License Central as purchase meters. Account structure and SLP reporting are covered in Cisco Smart Licensing, Smart Accounts and Smart Licensing Using Policy.
  • True Forward, Growth Allowance, Value Shift, Downturn, overage SKUs, Amber Mode, eval licenses as separate metrics.
  • Essentials / Advantage / Premier (or MX Essential/Advantage) as separate metrics.
  • HA DNA as a separate UoM.
  • Hardware appliances / tokens (HAM).
  • FTDv/ASAv user, Gbps, or vCPU UoM (form factors named; no such meter in the cited OD).
  • Base / Plus / Apex as current ISE meters (EOL).
  • Covered User Offers collapsed (Umbrella vs Secure Access vs Secure Connect vs UPS vs BPS).
  • Complimentary Secure Client as a purchase.
  • List prices / unpublished CCW SKUs. Partner and reseller blogs and SAM tool vendor marketing.

Catalog rows

Sample catalog rows for this article, grouped by table.

References

  1. General TermsEDCS-24218913 Ver 6.0. Last modified Wed 10 Sep 2025 07:12:10 PDT. Use Rights; Software; Subscription Offer; Buying Program.Retrieved 2026-08-31.
  2. Cisco Customer Contract ExperienceEffective 5 February 2024 Cisco’s EULA was replaced with the General Terms.Retrieved 2026-08-31.
  3. Offer Descriptions and Supplemental Termslive legal index. Retrieved 31 August 2026.Retrieved 2026-08-31.
  4. Cisco Software Licensing Guide For Internal and External AudiencesCopyright 2024 Cisco Public. Subscription vs perpetual; EA/MSLA/SPNA vs a la carte; Smart Licensing; SLP.Retrieved 2026-08-31.
  5. Cisco Licensing HubPAK, Traditional, Smart and Cloud Licenses (activation). Retrieved 31 August 2026.Retrieved 2026-08-31.
  6. Cisco Enterprise Agreement 3.0 Program Terms – End Users24 January 2024. True Forward; Entitlement; Full/Partial Commit; 105%/115%.Effective 2024-01-24. Retrieved 2026-08-31.
  7. Cisco Enterprise Agreement 3.0 Buying Program Offer DescriptionEDCS-25881943 Ver 2.1. Last modified Mon 27 Jul 2026 14:28:26 PDT. Services True Forward / Hardware True Up; Initial Growth Cap 105%; Growth Allowance 115%.Effective 2026-07-27. Retrieved 2026-08-31.
  8. Networking Infrastructure Portfolio FeaturesNovember 2025. Meters: Device, Units, Seats, Endpoint Session, Covered User, Switch Node, Meraki Device; SM Software; Switch Node and Meraki Device definitions.Effective 2025-11-01. Retrieved 2026-08-31.
  9. Security Portfolio FeaturesApril 2026. Meters: Covered User, User (Duo), Endpoint Session (ISE 3.X), Workload, Device; FTD Threat Defense / URL Filtering / Malware Defense subscriptions; SCU eligibility.Effective 2026-04-01. Retrieved 2026-08-31.
  10. Buying Program Offer Description for Collaboration PortfolioEDCS-23871435 Ver 2.3. Last modified Mon 9 Dec 2024 09:40:02 PST. Enterprise-wide Knowledge Workers; minimum 250.Effective 2024-12-09. Retrieved 2026-08-31.
  11. Cisco Collaboration Flex Plan Buying Program Offer Description & Supplemental EA Program TermsEDCS-25591030 Ver 1.0. Last modified Fri 14 Feb 2025 13:12:10 PST. Deployed Knowledge Worker; Student; Downturn 20%.Effective 2025-02-14. Retrieved 2026-08-31.
  12. Offer Description: Cisco Collaboration Flex PlanEDCS-13324740 Ver 6.0. Last modified Tue 5 Nov 2019 14:02:20 PST. Named User; Active User; Enterprise Agreement; Shared Meetings / Concurrent Meetings Cap.Effective 2019-11-05. Retrieved 2026-08-31.
  13. Offer Description: Cisco WebexEDCS-12881749 Ver 5.0. Last modified Tue 5 Nov 2019 10:16:21 PST. Named User; Active User; Employee Count; Ports.Effective 2019-11-05. Retrieved 2026-08-31.
  14. Licensing (CUCM 15 Feature Configuration Guide)UCL Essential/Basic/Enhanced/Enhanced Plus; CUWL; TelePresence Room; Flex Plan 3.0 NU Access/Enhanced/Professional; EA Access/Common Area/Knowledge Worker. Max devices 1/1/1/2/10; 90-day overage.Effective 2026-05-11. Retrieved 2026-08-31.
  15. Cisco DNA Software Subscriptions for Wide Area NetworksC78-740575-01 10/18. DNA Essentials / Advantage / Premier; same-bandwidth-tier portability.Retrieved 2026-08-31.
  16. Offer Description Cisco Catalyst CenterEDCS-23944409 Ver 3.1. Last modified Thu 12 Mar 2026 12:17:42 PDT. Catalyst Subscriptions per device; Essentials / Advantage.Effective 2026-03-12. Retrieved 2026-08-31.
  17. Offer Description – Product Cisco Catalyst SD-WANEDCS-17192073 Ver 8.4. Last modified Thu 5 Jun 2025 09:42:31 PDT. WAN Essentials / WAN Advantage / DNA tiers; DNA Premier EOS 19 Aug 2025 / renew-add 19 Aug 2026; HA DNA companion rules.Effective 2025-06-05. Retrieved 2026-08-31.
  18. Offer Description Cloud-delivered Cisco Catalyst SD-WANEDCS-24006057 Ver 3.0. Last modified Wed 10 Sep 2025. Same subscription names and HA DNA rules.Effective 2025-09-10. Retrieved 2026-08-31.
  19. Cisco ISE Licensing GuideUpdated 7 July 2026. Active endpoints; Device Admin per PSN; VM license; eval 90 days/100 endpoints; OOC 30 days in 60; Base/Plus/Apex EOL.Effective 2026-07-07. Retrieved 2026-08-31.
  20. Cisco Secure Client Ordering GuideUpdated 10 December 2025. Unique Users vs Concurrent Connections; min 25; VPN Only per ASA headend.Effective 2025-12-10. Retrieved 2026-08-31.
  21. Offer Description DuoEDCS-18476631 Ver 10.0. Last modified Tue 4 Aug 2026 14:46:30 PDT. User license; telephony credits; CII 5 / NHI 5.Effective 2026-08-04. Retrieved 2026-08-31.
  22. Offer Description Cisco UmbrellaEDCS-16315797 Ver 15.3. Last modified Tue 30 Jun 2026 11:24:50 PDT. Covered User; SIG 50 kbps; DNS query limit named without integer.Effective 2026-06-30. Retrieved 2026-08-31.
  23. Offer Description Cisco ThousandEyesEDCS-23923776 Ver 3.3. Last modified Wed 18 Mar 2026 13:08:52 PDT. Units; Endpoint Agent per Active User; Internet Insights Package; Connected Devices; Cloud Insights; Site-Based; Assurance bundles with printed integers.Effective 2026-03-18. Retrieved 2026-08-31.
  24. Offer Description Cisco Secure AccessEDCS-24339753 Ver 4.5. Last modified Fri 14 Aug 2026 12:18:17 PDT. Covered User; Covered Site; 20 GB × users/month; RBI 2 GB/day and 25 sessions.Effective 2026-08-14. Retrieved 2026-08-31.
  25. Offer Description Cisco Secure ConnectEDCS-23309814 Ver 4.0. Last modified Wed 10 Sep 2025. Covered User; 20 GB/user/month average; included Secure Client.Effective 2025-09-10. Retrieved 2026-08-31.
  26. Offer Description Cisco Secure User Protection SuiteEDCS-24384287 Ver 3.0. Last modified Wed 10 Sep 2025. Billing meter Covered Users; 2:1 endpoints.Effective 2025-09-10. Retrieved 2026-08-31.
  27. Offer Description Cisco Secure Breach Protection SuiteEDCS-24428546 Ver 3.1. Last modified Fri 14 Aug 2026 12:28:58 PDT. Billing meter Covered Users; 2:1 endpoints; 5:1 Flows.Effective 2026-08-14. Retrieved 2026-08-31.
  28. Offer Description Cisco Secure Firewall PortfolioEDCS-25660475 Ver 2.2. Last modified Thu 6 Aug 2026 12:51:05 PDT. FTD/FTDv/FTDc/ASAv/ASAc form factors; no user/Gbps/vCPU UoM in this OD.Effective 2026-08-06. Retrieved 2026-08-31.
  29. Offer Description Cisco Meraki Cloud ServiceEDCS-21197013 Ver 4.3. Last modified Thu 12 Mar 2026 12:38:40 PDT. Defers meters to Meraki Licensing Documentation.Effective 2026-03-12. Retrieved 2026-08-31.
  30. Licensing (Meraki)Last modified 19 July 2026. Subscription, Co-term, PDL.Retrieved 2026-08-31.
  31. General Licensing FAQs (Meraki)Last modified 17 July 2026. MX HA one license / two devices; MS HA two licenses; class-specific MX/MS licenses.Retrieved 2026-08-31.
  32. Subscription Licensing (Meraki)Last modified 19 July 2026. 36–84 month terms; hardware-agnostic SKUs; network binding.Retrieved 2026-08-31.
  33. Subscription - MX LicensingLast modified 7 July 2026. MX Small/Medium/Large/X-Large; Essential vs Advantage.Retrieved 2026-08-31.
  34. Features available by license type for Webex Calling7 July 2026. Professional / Standard / Workspace; Route List Calls.Retrieved 2026-08-31.
  35. Cisco Webex Contact Center license consumption and reporting31 July 2026. Concurrent agents; Named Agents; IVR Port; AI Agent; AI Assistant; Outbound IVR 20,000.Retrieved 2026-08-31.
  36. Offer Description – Product Cisco Observability Platform License BundlesEDCS-24055338 Ver 4.1. Last modified Thu 16 Jan 2025 10:48:26 PST. IBL vs ABL; COP Essentials / Advantage.Effective 2025-01-16. Retrieved 2026-08-31.
  37. Offer Description Splunk AppDynamicsEDM-123764937 Ver 9. Last modified Wed 10 Sep 2025. Cloud Service or Software (On-Premise). Meter integers in AppDynamics Documentation, not this OD.Effective 2025-09-10. Retrieved 2026-08-31.
  38. Applications Infrastructure Portfolio FeaturesJuly 2026. Splunk Ingest, Workload, vCPU named in the meter column.Effective 2026-07-01. Retrieved 2026-08-31.

See also

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