Outbound IVR Campaigns
Catalog row in Vendor License Metrics · Cited
- Unit
- Other
- Aliases
- campaign bundles; Outbound IVR Campaigns
- Definition
- Outbound IVR Campaigns are available in bundles of 20,000 outbound dial attempts. If a campaign exceeds 20,000 outdials within a billing cycle, such as reaching 20,001 outdials, the subscription will account for the use of 2 bundles.
- Counting rules
- Outbound IVR Campaigns are available in bundles of 20,000 outbound dial attempts. If a campaign exceeds 20,000 outdials within a billing cycle, such as reaching 20,001 outdials, the subscription will account for the use of 2 bundles. No per-agent conversion is published.
- Floors / minimums
- 20,000 outbound dial attempts per bundle, per billing cycle.
- Related metrics