Informatica licensing covers how Informatica, a data management vendor owned by Salesforce since 2025-11-18, licenses its cloud services and on-premises software.[5] Two documents govern almost everything. The Informatica License and Services Agreement (ILSA, version 07.24) is the master agreement, and the Cloud and Product Description Schedule (CPDS) describes each product’s packaging, metric and product notes. The CPDS in force from 2026-09-11 is version 39.2, which “applies to Informatica Pricebook, Version 39.2” and now carries the heading “Informatica from Salesforce”.[1][2]
A license is governed by the CPDS “IN EFFECT AT THE TIME OF THE APPLICABLE ORDER”, and orders with legacy SKUs may follow an earlier version.[2] A software asset manager therefore needs the CPDS version referenced on each Order, not only the current one. Informatica publishes the CPDS but not the Pricebook, so the catalog records product names and metrics without prices.
Product families
The CPDS 39.2 table of contents groups products as follows:[2]
| Family | Examples | Main metric |
|---|---|---|
| Intelligent Data Management Cloud (IDMC) | Data Integration, Advanced Data Integration, Data Quality, API and App Integration, Address Verification, Overage Protection, PrivateLink | IPU consumed through scalars such as Compute Units and Rows Processed |
| Master Data Management | MDM SaaS Customer 360, Product 360, Supplier 360, Custom Domain, Any Domain; MDM Cloud Edition - Product 360 | Unconsolidated or Consolidated Records; Named Users; Orgs and Sandboxes |
| Priint Suite | Priint Suite Workgroup and Enterprise Cloud Edition, PDF Renderer | Named Users, servers, storage |
| Data Integration - B2B | Data Transformation | CPU-core (on-premises Software) |
| Operational Insights; Cloud Test Data Management; Enterprise Data Catalog | Operational Insights Base, Cloud TDM Standard Edition, EDC Advanced Scanner | Product-specific (environments, sandboxes, scanners) |
| Identity Resolution | Informatica Identity Resolution, SSA-Name 3, DQIR Country Population | CPU-core; country populations |
| Connectivity | Tier B, Tier C and Tier D Connectors | End Point, Data Type or Tier, per consecutive month |
| Data as a Service | Address verification, geocoding, phone and email validation, AddressDoctor Software Library | Transactions or records |
| FedRAMP | Integration Base, Data Integration, API and App Integration and connectors for FedRAMP | FedRAMP Cloud Service SKUs |
| Support Services | Premium Success, Signature Select | Subscription |
PowerCenter and PowerExchange, the long-standing on-premises products, have no separate product description in CPDS 39.2. The schedule still defines the PowerCenter Repository and covers PowerExchange support, and IDMC includes PowerCenter interoperability for importing and running PowerCenter mappings.[2] Existing PowerCenter licenses are counted by CPU-core; the PowerCenter documentation says compliance is based on physical cores, not threads (PowerCenter: compliance on physical cores, not threads).[6]
How each family is licensed
Intelligent Data Management Cloud
IDMC is subscribed per IPU. IPUs apply only to eligible Cloud Services in the IDMC matrix, and may be used across all Orgs and Sub-orgs as long as total consumption stays within the subscribed quantity (IDMC subscribed per IPU; eligible services only; aggregated across Orgs).[2] Each service converts its own scalar into IPUs at a published rate. For example, Data Integration uses 0.16 IPU per Compute Unit hour for the first 2,000 hours and 0.025 above (Data Integration: 0.16 IPU per Compute Unit hour (first 2,000), 0.025 above), and Address Verification batch uses 1.10 IPU per thousand rows for the first 30,000 rows, falling in tiers to 0.03 above 3 million.[2] Informatica’s pricing page presents this as flexible, consumption-based pricing.[3] The IPU programs are:
- IDMC - IPU (Intelligent Data Management Cloud - IPU): a monthly entitlement with no carry-over (IDMC - IPU: monthly entitlement, no carry-over).
- IDMC - Flex IPU (Intelligent Data Management Cloud - Flex IPU): an annual entitlement with no carry-over and an overage fee set in the Order (Flex IPU: annual entitlement, no carry-over, Order overage fee).
- Unlimited - IDMC - Flex IPU (Unlimited - Intelligent Data Management Cloud - Flex IPU): no maximum IPU quantity, in a single parent Org.
- Overage Protection (Intelligent Data Management Cloud - Overage Protection): a review mechanism for IDMC - IPU when consumption exceeds the subscription by up to 25% in two consecutive months or three of five, or by 100% in one month (Overage Protection review trigger: +25% two consecutive months or three of five; +100% one month).[2]
Details, including Compute Unit calculation and billing periods, are in Informatica IPU licensing.
Master data management
MDM SaaS is subscribed by the number of records in Production, counted as Unconsolidated Records (one per source record) or Consolidated Records (one per merged master record), per Data Domain. Each subscription includes one Production Org, 100 MDM SaaS Business Named Users per Org, and a Full and a Partial Sandbox. It also caps daily updates at 0.5% of subscribed records (MDM SaaS daily record updates capped at 0.5 percent of subscribed Production records) and sizes storage per record (MDM SaaS storage sized at 14 KB per Unconsolidated Record; excess storage must be subscribed).[2] See Informatica MDM SaaS licensing.
On-premises Software
Software is licensed or subscribed within an Environment, the domain behind one master gateway Node, and within it by CPU-cores, Instances or other metrics. Moving licensed cores between servers inside an Environment has no license impact, but a new master gateway Node creates a new Environment (Environment licensing: reallocating cores inside an Environment is free; a new master gateway node creates a new Environment). “Unlimited Software licenses/subscriptions are not permitted to be re-allocated across multiple Environments without the payment of additional fees” (Unlimited Software licenses cannot be re-allocated across Environments without fees).[2] Each execution core or virtual CPU-core counts as a CPU-core (CPU-core counting: each core and each vCPU counts as one CPU-core). All Production and Non-production Nodes must be licensed, except Nodes that only support cluster operations (Cluster-management Nodes that do not process data are not counted). Products licensed per Data Store count each Non-production Data Store separately (Each Non-production Data Store is licensed separately).[2]
Connectors
Tier B, C and D Connectors are subscribed per End Point, per Data Type or per Tier, chosen at purchase, each per consecutive month (Connectors Tier B-D subscribed per End Point, per Data Type or per Tier). Using generic ODBC or JDBC connectivity is possible, but “Support Services are not available if generic ODBC or JDBC connectivity is used when a native Informatica Connector is available” (Generic ODBC or JDBC connectivity is unsupported where a native Connector exists).[2] The catalog lists the Tier B Connector as a SKU row.
Purchasing and agreements
The ILSA applies when an Order or statement of work incorporates it, or when a customer accepts it online. Each Order or SOW “is a separate contractual commitment”, and Affiliates of either party may enter into their own Orders.[1] The ILSA is published in English and six other languages.[4] Key commercial terms:
- Term licenses. Software is licensed “for the Order Term”, non-exclusive, non-transferable and non-sublicensable, and installed copies may not exceed the licensed quantities apart from backups.[1] The CPDS adds that Products, “including SKUs designated with ‘S’”, may be subscribed for a term (Subscription (SKUs designated "S")).[2]
- No reductions. Unless an Order says otherwise, “quantities and duration may not be decreased during the applicable term of an Order”, and payment obligations are non-cancelable and non-refundable (Quantities and duration cannot be decreased during the Order Term).[1]
- Renewals. Informatica sends a Renewal Quote about 60 days before the end of the Order Term (Renewal quote sent about 60 days before the Order Term ends). Invoices are due within 30 days, with late fees of up to 1% per month and possible suspension.[1]
- Internal use only. Products may not be made available to unauthorized third parties or used “for outsourcing or service bureau purposes” (No outsourcing or service bureau use). Service Providers may operate them on the customer’s behalf, but “no duplication of the quantities of Products is permitted” (Service Providers may operate the Products without duplicating quantities).[1]
- Evaluations and upgrades. Evaluations may last up to 30 days (Evaluations limited to 30 days). An Upgrade terminates and replaces the existing license and requires additional fees (An Upgrade terminates and replaces the existing license and requires additional fees).[2]
- Cloud location. Requests to change where Cloud Services are provided “will result in additional fees, including for transition services” (Changing the Cloud Services location incurs additional fees).[2]
Support and maintenance
Support Services, meaning access to the help desk and to updates, upgrades, patches and bug fixes, are provided for a Support Fee under the Order and the Informatica Global Customer Support Guide.[1] The CPDS describes two higher tiers, both offered on a subscription basis. Premium Success gives 24x7 access for Priority 1 issues, online escalation and live chat. Signature Select adds 24x7 support for all incidents, a fifteen-minute response for business-critical prioritization, prioritized emergency bug fixes and an emergency response team.[2] During a version update, the old and new versions may run side by side for up to 60 days (Old and new Software versions may run side by side for 60 days).[2]
Audit and compliance
Section 3.5 of the ILSA gives Informatica a review right. “Informatica may, on at least ten (10) business days’ prior written notice and not more than once every twelve (12) months, during Customer’s normal business hours, review and validate Customer’s compliance with the Agreement and deployment of the Products.” The customer must supply accurate and complete information within 10 business days, in a form reasonably satisfactory to Informatica (Informatica may review compliance once every 12 months on 10 business days notice). It must also “immediately remit to Informatica any shortfall in payment disclosed by the review including any late charges” (Shortfalls found in a review are payable immediately with late charges).[1]
Informatica also collects usage data. Software “will automatically transmit” information about its environment, IP address and usage statistics, which the customer may disable. Collection by Cloud Services “is necessary to provide the Cloud Services and cannot be disabled”.[1] On termination the customer must stop using the Products and, within five days, de-install the Software and return it or certify its destruction (De-install and return or destroy Software within five days of termination).[1]
Cloud and virtualization
For on-premises Software, a hard Partition must be licensed for all CPU-cores in it, and a soft (virtualized) Partition may never exceed the licensed CPU-cores. If virtualization tools are not visible to the Informatica Administration Console and no historical record is kept, the customer must license one CPU-core per deployed vCPU (Hard and soft Partitions; no record means one CPU-core per vCPU).[2] Software may be deployed on qualified third-party cloud infrastructure, where each vCPU falls under the soft Partitioning policy. Each licensed CPU-core equals two vCPUs on hyper-threaded instance types, and one vCPU on Azure physical-core types and AWS T2 and m3.medium (Third-party cloud: 1 licensed CPU-core = 2 vCPUs (hyper-threaded); Azure physical-core and AWS T2/m3.medium 1:1).[2] Each Production license includes a Recovery License for one stand-by Instance, which may never run concurrently with Production (Recovery License: one cold or stand-by recovery Instance per Production license).[2]
For IDMC, Secure Agents run on customer or cloud hosts, and Compute Units are calculated from their cores, with each Hyper-Thread counted as a Logical CPU-core and a minimum of four (Compute Units: minimum of 4 CPU-cores; each Hyper-Thread is a Logical CPU-core).[2]
Recent licensing changes
- 2025-11-18. Salesforce completed its acquisition of Informatica.[5] The CPDS now carries a Salesforce copyright and the “Informatica from Salesforce” heading.[2]
- 2026-09-11. CPDS 39.2 and Pricebook 39.2 took effect. Informatica makes the previous two versions available on Informatica Network.[2]
- Unlimited MDM. CPDS 39.2 defines an MDM SaaS - Any Domain - Unlimited - Unconsolidated Records subscription with no maximum record quantity in a single parent Org, alongside Unlimited Flex IPU.[2]
Guides
- Informatica IPU licensing: the IPU, scalars, rate tiers, IPU and Flex IPU programs, Overage Protection, CPU-core counting, partitioning and cloud rules.
- Informatica MDM SaaS licensing: Unconsolidated and Consolidated Records, Business Named Users, Orgs and Sandboxes, update and storage limits.
Out of scope
- Pricebook prices and part numbers, which are not public.
- Earlier CPDS versions for legacy SKUs, available only on Informatica Network.
- Salesforce products other than Informatica, and how Informatica may be bundled with them.
- Professional Services, Education Services and Success offerings beyond the CPDS support tiers.