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DocuSign

DocuSign sells cloud subscriptions measured in Authorized Users (Seats) and in usage allowances such as Envelopes, Automation Sends, IAM Agreements and CLM Document Count; online plans run under the Sites and Services Terms, sales-led plans under the Master Services Agreement and product Service Schedules.

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Overview articleDocuSign licensingDocuSign sells cloud subscriptions measured in Authorized Users (Seats) and in usage allowances such as Envelopes, Automation Sends, IAM Agreements and CLM Document Count; online plans run under the Sites and Services Terms, sales-led plans under the Master Services Agreement and product Service Schedules.Cited · Edited 2026-10-07 · 12 references

Guides

DocuSign eSignature licensingCited · Edited 2026-10-07DocuSign envelope allowances and API plansCited · Edited 2026-10-07DocuSign IAM and CLM licensingCited · Edited 2026-10-07

Licensing Data

From the DocuSign catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 47 verbatim excerpts from 13 DocuSign documents.

Products

All 8 Products

Contract Management Software 2

Docusign Agreement Manager, Docusign IAM

E-Signature Software 2

Docusign eSignature, Docusign eSignature for Real Estate

Contract Lifecycle Management (CLM) Software 1

Docusign CLM

E-Signature APIs Software 1

Docusign Developer API plans

Identity Verification Software 1

Docusign ID Verification

Document Generation Software 1

Docusign Workflow Builder

Product History

All acquisitions
  1. DocuSign acquired LexionAnnounced 2024-05-06 · Closed 2024-05-31 · USD 165 million in cash, subject to customary adjustments (as announced)

    DocuSign acquired Lexion, an AI-powered agreement management vendor, to add AI capabilities for drafting, negotiation, review and contract workflow to the Docusign Intelligent Agreement Management (IAM) platform.

    Legacy productBecame
    LexionMerged into Docusign IAM platform · Docusign planned to integrate Lexion technology into its solutions
    Licensing impact
    • DocuSign announced on 6 May 2024 that it would acquire Lexion for USD 165 million in cash, subject to customary adjustments.[1]
    • DocuSign completed the acquisition on 31 May 2024 and said it planned to integrate Lexion's technology into Docusign solutions for contract review, negotiation and analysis.[2]
    Sources and full product history
  2. DocuSign acquired Seal SoftwareAnnounced 2020-02-27 · Closed 2020-05-01 · USD 188 million in cash, excluding shares already owned by DocuSign (as announced)

    DocuSign acquired Seal Software, a contract analytics and AI vendor whose analytics application it already resold, to add AI-driven contract analysis to the DocuSign Agreement Cloud.

    Legacy productBecame
    Seal Software contract analyticsMerged into DocuSign Agreement Cloud · Integrated across DocuSign's suite of agreement applications
    Licensing impact
    • DocuSign announced on 27 February 2020 that it would acquire Seal for USD 188 million in cash, excluding shares it already owned, subject to the Hart-Scott-Rodino waiting period.[1]
    • DocuSign closed the acquisition on 1 May 2020 and said Seal's technology would be integrated across the DocuSign Agreement Cloud.[2]
    Sources and full product history
  3. DocuSign acquired SpringCMAnnounced 2018-07-31 · Closed 2018-09-04 · Approximately USD 220 million (as announced)

    DocuSign acquired SpringCM, a Chicago based cloud document generation and contract lifecycle management (CLM) vendor, to extend its offering from e-signature to preparing, acting on and managing agreements.

    Legacy productBecame
    SpringCM contract lifecycle managementMerged into DocuSign agreement platform · Added document generation, redlining, document management and agreement workflow
    Licensing impact
    • DocuSign announced a definitive agreement on 31 July 2018 to acquire SpringCM for approximately USD 220 million, subject to closing conditions including U.S. regulatory approval.[1]
    • DocuSign completed the acquisition on 4 September 2018. SpringCM described itself as a document management and workflow platform powering a CLM application that integrates with Salesforce or runs standalone.[2]
    Sources and full product history
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