LICENSEWARE
DocuSign Metric

IAM Agreement

Catalog row in Vendor License Metrics · Cited

Unit
Individual file (one per file in an Envelope)
Aliases
Agreement Manager document
Definition
IAM Service Schedule: "“IAM Agreement(s)” means a single electronic file (in any supported file format type) stored in, generated by, or imported into the Docusign Service." Each individual file within an Envelope counts as one IAM Agreement.
Counting rules
IAM Agreements ingested into Agreement Manager count against the Agreement Manager documents allowance where one applies; on upgrade from eSignature, completed envelopes are ingested automatically and count. IAM plans include a one-time, non-renewable 5,000 Agreement Manager documents per user; from Order Start Dates on or after 2025-11-21 there is no limit on ongoing agreements.
Floors / minimums
One-time 5,000 documents per user (first IAM subscription term).
Applies to products
  • Docusign IAM
  • Docusign Agreement Manager
Related metrics
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