LICENSEWARE
DocuSign Metric

Authorized User (Seat)

Catalog row in Vendor License Metrics · Cited

Unit
Authorized User registered in the account (Seat)
Aliases
Seat; User; Authorized User; User Allowance
Definition
MSA: an Authorized User "means one individual natural person, whether an employee, business partner, contractor, or agent of Customer or its Affiliates who is registered by Customer in Customer’s Account to use the Docusign Services". Order Forms may call Authorized Users "Seats" (eSignature and CLM Service Schedules s.4.1); the IAM Schedule treats Seats and Users as the same thing.
Counting rules
Seat Allowance is the maximum number of Authorized Users registered in the account at a given time. Each Authorized User needs a unique email address and user name and may not be shared. Users may be unregistered and replaced without penalty while the total stays within the Seat Allowance. In IAM, Entitlements in use are the registered and active Users or Seats with access to Docusign IAM at any time during the Term.
Floors / minimums
Personal: single user. Standard and Business Pro web plans: up to 50 users. IAM Standard and IAM Professional: 3-user minimum. Enhanced eSignature API plans: 5-user minimum (pricing pages).
Applies to products
  • Docusign eSignature
  • Docusign IAM
  • Docusign CLM
Related metrics
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