LICENSEWARE
DocuSign Metric

ID Verification attempt

Catalog row in Vendor License Metrics · Cited

Unit
ID Verification or KBA attempt started by a recipient
Aliases
IDV; KBA
Definition
IAM plan allowances page: each time a recipient (or Workflow Builder participant) starts the ID Verification or KBA process by selecting an ID method, it counts against the plan allowance. The eSignature price page lists the web add-on "Starting at $2.40/ID verification attempt".
Counting rules
Counted per attempt started, not per successful verification. Allowance or add-on depends on plan; IAM Enterprise lists 50 per user per year in the allowance table.
Floors / minimums
None.
Applies to products
  • Docusign eSignature
  • Docusign ID Verification
Related metrics
Esc