The Esri Enterprise Agreement (EA) is Esri’s multiyear agreement for organization-wide use of ArcGIS. It lets a customer “use, copy, and Deploy quantities of the EA Products listed in the EA Addendum for the term of the EA” for a fixed EA Fee, in accordance with the Master Agreement.[1] The current terms are document E512S, dated 2026-08-21. An EA consists of the EA Addendum (the products, quantities, fee schedule and contacts) and the E512S terms, and incorporates either Esri’s online Master Agreement (E204) or a signed master agreement. Where they conflict, E512S prevails over the Master Agreement, which prevails over the EA Addendum.[1]
Esri describes EAs as multiyear contracts with fixed annual payments that “guarantee pricing for the term of the agreement”. It offers customized EAs, programmatic EAs for small to medium-sized organizations, and specialty EAs for educational and nonprofit organizations. The standard commitment term is three years.[2] The catalog records the EA as a program row: Enterprise Agreement.
Editions
E512S distinguishes three kinds of item on an EA Addendum:[1]
| Item | What E512S says |
|---|---|
| EA Products | The Products identified in the EA Addendum, excluding Unit-Priced Items. Deployable up to the listed quantities during the term, with EA Maintenance included in the EA Fee. |
| Rolled-In Software | Products of the same type as EA Products that the customer already owned before the Effective Date, were current on paid maintenance, and receive EA Maintenance during the term. Term licenses and subscriptions are excluded. On renewal, EA Products Deployed before the renewal period become Rolled-In Software. |
| Unit-Priced Items | Optional Products or Services orderable for an additional fee. Pricing is valid for one year from the Effective Date unless the Addendum says otherwise, and their maintenance is ordered separately. |
A term EA is one in which all EA Products are term licenses or subscriptions. In that case the customer may use them only during the EA term, and all EA Products, Maintenance and User Conference registrations end with the EA.[1]
Metrics
An EA does not introduce its own metric. The EA Addendum lists quantities of each EA Product in the product’s normal unit, such as user types (Named User Licenses) or server cores, and deployment is capped at those quantities.[1][3] For how each unit is counted, see Esri ArcGIS licensing and the metric rows Named User License and Server License (core).
Counting / floors
Deployment up to the Addendum quantities. “Deploy” means to redistribute and install the EA Products and their Authorization Codes within the customer’s organization and to Authorized Entities. For the term, the customer may copy and Deploy EA Products “up to the quantities of licenses identified in the EA Addendum”, and no other entity has a right to Deploy them (Enterprise Agreement: deploy up to EA Addendum quantities for the term; perpetual Deployed licenses survive expiration).[1]
Authorized Entities. For a commercial customer these are Affiliates identified in the Addendum that are US domestic subsidiaries, more than 50% owned, and not in the business of offering GIS software services to third parties. For a government customer they are the Eligible Agencies (political subdivisions) listed in the Addendum. The customer is liable for their use, and must give Esri a list of Authorized Entities and their addresses within 30 days of a request.[1]
Consultants. Consultants and contractors may use EA Products exclusively for the customer’s benefit. They may not install Software or Data on their own or third-party computers, except to host EA Products on contractor servers for the customer.[1]
Territory. EA Products may be transferred, redistributed and Deployed only within the continental United States, Hawaii, Alaska and US territories, excluding Puerto Rico and the US Virgin Islands. Use elsewhere needs Esri’s prior written permission and possibly additional fees (EA Products may be deployed only in the United States and listed territories).[1]
New products. “Esri reserves the right to exclude new Products from uncapped Deployment if added to this EA”, for example products based on newly acquired technology or on third-party intellectual property with unit royalties. Such products may be offered in limited quantities or as Unit-Priced Items (Esri may exclude new Products from uncapped EA Deployment).[1] Unit-Priced Item pricing lapses after one year unless the Addendum says otherwise (Unit-Priced Item pricing is valid for one year from the EA Effective Date).[1]
OEM products. Esri products embedded in an OEM partner’s application are not EA Products. Customers may not seek discounts from the OEM partner because of the EA, and may not decouple Esri products from the partner’s application.[1]
Deployment Reports
At each anniversary date and 90 calendar days before expiration, the customer gives Esri “a written report, in a form acceptable to Esri, detailing all Deployments”. On request it provides “records sufficient for Esri to verify the accuracy of the Deployment Report” (EA requires an annual Deployment Report and supporting records on request).[1]
The final Deployment Report has lasting effect. After full payment and expiration, the customer and Authorized Entities keep “the perpetual licenses of Deployed EA Products included in the final Deployment Report”, and may buy or reinstate maintenance only for licenses in that report.[1]
Maintenance and support
EA Maintenance is included in the EA Fee for EA Products and Rolled-In Software where standard maintenance exists, following the current Esri Maintenance and Support Program as modified by the EA.[1] The EA uses a two-tier model. The customer’s Tier 1 Help Desk, whose named individuals are capped at the quantity in the Addendum, handles how-to, installation and troubleshooting questions for all users and Authorized Entities. Only those individuals may contact Esri’s Tier 2 Support.[1]
Products may be retired or become obsolete during the term. Customers may keep using what they have Deployed, but updates for mature and retired products may not be available, and maintenance follows the Product Life Cycle Support Policy.[1]
Term, renewal and expiration
- Committed term. The EA runs for the committed duration in the Addendum. Optional years are exercised by written notice 60 calendar days before the end of the current year, and must be exercised consecutively or the EA expires (EA optional years need 60 days notice and must be exercised consecutively). Unused Training Pass days expire each year.[1]
- No termination for convenience. “Neither Customer nor Esri may terminate the EA for convenience” (EA cannot be terminated for convenience). Either party may terminate for material breach after a 30-day cure period, and government customers may terminate before a subsequent year for lack of funds. If Esri terminates for the customer’s breach, all Deployed licenses end and the unpaid EA Fee is due within 30 days.[1]
- After expiration. Perpetual licenses in the final Deployment Report and Rolled-In Software continue under the Master Agreement. No more copies may be Deployed, and term and subscription licenses end. Maintenance not ordered at expiration lapses, and reinstating it later requires back maintenance fees from the expiration date.[1] The Maintenance and Support Program applies the same rule to perpetual licenses generally (Reinstating lapsed maintenance on perpetual licenses includes back fees).[4]
- After termination for breach, lack of funds or the end of a term EA, the customer must uninstall and destroy all EA Products and certify destruction on request. Rolled-In Software may continue under the Master Agreement, without a reinstatement fee if maintenance is ordered at termination.[1]
Mergers, acquisitions and divestitures
A commercial customer must notify Esri in writing of any Ownership Change, and “There will be no decrease in the EA Fee as a result of any Ownership Change” (No EA fee decrease on an Ownership Change).[1]
- A divested part of the organization must return the EA Products or uninstall and destroy them. EA Products may not be transferred to a third party in a divestiture, merger or sale.
- The EA may not be assigned to a successor entity without Esri’s advance written approval; without it, the successor must uninstall the EA Products and the agreement terminates.
- If the customer merges with or acquires another entity, Esri may increase the EA Fee “in proportion to the anticipated increase in Deployments” or terminate the EA and negotiate a new one. Deploying to an acquired entity requires an amendment adding it as an Authorized Entity and an agreed fee increase (Esri may raise the EA Fee when the customer acquires another entity).[1]
Ordering and payment
Esri invoices the EA Fee up to 30 days before each payment date in the Addendum, or before each anniversary if none are listed. Undisputed invoices are due within 30 days, Esri may suspend access to EA Products for non-payment, and overdue fees may bear interest at the lesser of 1% per month or the legal maximum. A purchase order is optional, but orders must state that they are “Governed by and subject to the signed Enterprise Agreement number” and go through the customer’s centralized point of contact.[1]
The EA Fee and the list of EA Products are Esri confidential information. Customers may share Unit-Priced Item pricing on a password-protected intranet only with a prescribed confidentiality notice. Either party may publicize the existence of the EA, and the customer names Esri as its GIS standard while the EA is in effect.[1]
Virtualization & partitioning
E512S has no virtualization terms of its own. Server cores deployed under an EA follow the ordinary Esri core-counting rules described in Esri ArcGIS licensing.
Cloud / BYOL
EA Products may be hosted on contractor servers for the customer’s benefit, within the permitted territory.[1] Master Agreement consultant and contractor hosting rules apply on top (Consultants or contractors may host Esri Offerings exclusively for the Customer’s benefit).[3]
Programs
The EA is itself the program. Other Esri routes (Master Agreement purchases, Online Services Subscriptions and selling programs) are summarized in Esri licensing.
Out of scope
- EA pricing, which E512S treats as Esri confidential information.
- Programmatic and specialty EA packages beyond their mention on Esri’s overview page.
- EAs with customers outside the United States, which are handled by Esri distributors under their own terms.
- Advantage Program, Training and Esri User Conference entitlements beyond their EA expiry rules.