Reinstating lapsed maintenance on perpetual licenses includes back fees
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Maintenance and Support Program J10044 (2026-07-28), Section 2.4: if maintenance on a perpetual license is not renewed before the renewal quote expires, reinstating it later includes the fees Customer would have paid since expiration, quoted at then-current pricing with legacy or migration pricing forfeited.
- Applies when
- Maintenance has lapsed and the customer wants updates or support again.
- Applies to
- Esri perpetual licenses on maintenance (United States).