Cloud Help Desk Premium Plan
Catalog row in Vendor License Programs · Cited
- Kind
- Subscription plan
- Term
- Monthly or annual billing cycle, renewing automatically for card payments.
- Aliases
- Premium tier
- Definition
- Cloud Help Desk FAQ: "The Premium plan is a paid platform that provides users with an ad-free experience and includes enhanced features, such as bulk actions and task lists."
- Commercial rules
- Priced per active employee seat: US$6 per employee per month paid monthly or US$5 per employee per month paid annually. Mandatory once an account has six or more active employee seats, and then charged on all seats. Mid-cycle additions are prorated and consolidated on the next invoice. Monthly plans are paid by credit card; annual plans by credit card or invoice (ACH, wire or check, 30-day terms). Card renewals are automatic through Stripe; invoiced renewals require manual payment, and PO numbers or signed vendor paperwork can be requested at least 7 days before renewal. Downgrade to Core takes effect at the end of the billing cycle.
- Applies to
- Spiceworks Cloud Help Desk accounts.
- Related metrics