Removed seats stop being charged next cycle
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Cloud Help Desk FAQ: removing an employee mid-cycle leaves an unused Premium seat for the rest of the cycle; the employee is not charged from the start of the next billing cycle. The number of paid seats can differ from the current number of active employees. (vendor page undated; as published on 2026-09-27)
- Applies when
- Deactivating employee seats during a billing cycle.
- Applies to
- Spiceworks Cloud Help Desk Premium Plan.
- Related metrics
- Related programs