Mid-cycle seat additions are prorated
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Cloud Help Desk FAQ: employees added after the first five on a Premium account trigger a separate prorated charge for the rest of the billing cycle, consolidated into a single invoice from the next month or year; the added-seat charge is waived if another employee was deactivated in the same billing cycle. (vendor page undated; as published on 2026-09-27)
- Applies when
- Adding employee seats during a billing cycle.
- Applies to
- Spiceworks Cloud Help Desk Premium Plan.
- Related metrics
- Related programs