Card renewals are automatic; invoice renewals are manual
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- Cloud Help Desk FAQ: with a credit card on file, renewal is fully automated and Stripe charges the card on the renewal date; accounts on manual invoicing (annual only) receive an invoice on the renewal date and must pay it manually. PO numbers or signed vendor paperwork must be submitted at least 7 days before the renewal date. (vendor page undated; as published on 2026-09-27)
- Applies when
- Renewing a Premium subscription.
- Applies to
- Spiceworks Cloud Help Desk Premium Plan.
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