LICENSEWARE
thinkcell Metric

User (AI service)

Catalog row in Vendor License Metrics · Cited

Unit
User
Aliases
AI Scope
Definition
AI Service Agreement s.4.2: "The total number of individual users that have been granted access to the Services at any time during the Term (“Users”) may not exceed the number of Users designated in the Order by more than 5% (“AI Scope”)."
Counting rules
Same construction as the Software License: cumulative individuals granted access during the Term, 5% tolerance, GUID-based detection of excess and an Overusage Fee estimated by thinkcell (s.4.3 to 4.4). Usage is tracked by system IDs, not user names (Trust Center).
Floors / minimums
No published minimum. Separate from the Software License User count, although the AI packages bundle both.
Applies to products
  • thinkcell AI Suite
  • thinkcell AI Suite Plus
  • thinkcell Assist
Product category
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