AI features need the AI Service Agreement and DPA as well as the SLA
Catalog row in Vendor License Rules · Cited
- Kind
- Contract structure
- Statement
- Trust Center: thinkcell Assist requires the customer to agree to the SLA, the AI Service Agreement and the DPA for AI services; customers using only Suite or Essentials need no DPA because the product stays on-premises software (SLA s.9).
- Applies when
- Procurement and privacy review
- Applies to
- thinkcell Assist
- Related metrics