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TeamViewer Metric

Named User License (Licensed User)

Catalog row in Vendor License Metrics · Cited

Aliases
licensed user; named user; seat; Tensor Agent (former Tensor name)
Definition
Product Specification: “Named User License: Access to and use of the Product is exclusively granted and bound to the specific individuals designated by Customer (each a licensed User). Group or shared logins are strictly prohibited. Re-assignment is limited to two (2) times per User per calendar year.” “User: A User is a natural person identified by a personalized login and designated by the Customer to use the applicable TeamViewer Product within the scope of the acquired License.”
Counting rules
Each designated User counts as one licensed user under the Named-User License model; each User must meet the EULA definition of Authorized User (sec. B.1.4). Group or shared logins are prohibited. Re-assignment is limited to two times per User per calendar year. For multi-user licences at least one User must be designated company administrator. Pricing FAQ: licensed users are individuals assigned to a specific license who can use it to make connections.
Floors / minimums
Plan quantities (TeamViewer Remote Product Specification): Free 0, Remote Access 1, Business 1, Premium 15, Corporate 30. Tensor: starting from 5 (Lite, Basic), 10 (Pro), 15 (Unlimited).
Applies to products
  • TeamViewer Remote
  • TeamViewer Tensor
  • TeamViewer Access and Support
  • TeamViewer ONE
Applies to editions
  • Remote Access
  • Business
  • Premium
  • Corporate
  • Tensor Lite
  • Tensor Basic
  • Tensor Pro
  • Tensor Unlimited
  • Tensor Access
  • Tensor Support
Product category
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