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Figma billing, seat requests and true-ups

This article is about how Figma adds, bills and removes seats: seat requests and approval settings, prorated billing under the March 2025 billing model, quarterly invoices and the previous quarterly true-up, Professional monthly add-on seats, and renewals. Seat contents are covered in Figma seat types and plans.

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Figma seat billing follows one rule: “When you purchase a Figma plan, you purchase a set number of seats for your billing term.” Customers pay for every seat on the plan, assigned or not.[1] New seats can be added at any time and are billed from the day they are approved. Seats can be removed only at renewal. Both contracts say purchased quantities “cannot be decreased” during the term.[8][9] A Figma licence position is therefore a ratchet within each term. Seat requests and approval settings push the count up, and only the renewal review brings it down. Catalog proof: All purchased seats are billed whether assigned or not; Purchased quantities cannot be decreased during the term.

Editions

Plan Subscription Seat additions billed Seat reductions 
Professional, monthly Monthly Next monthly invoice, prorated Any time; unassigned seats not renewed next month 
Professional, annual Annual Separate monthly subscription at the monthly price At annual renewal; monthly add-on seats any time 
Organization, Enterprise Annual, quarterly invoices Next quarterly invoice, prorated to end of annual term At annual renewal 
Organization, Enterprise on the previous billing model Per agreement “Quarterly true-up process” Per agreement 

Sources: Professional billing[3], Organization and Enterprise billing[2] and the seat management guide.[1]

Metrics

The billed units are the Full, Dev and Collab seats. The View seat is free.[3] A seat is available when it has been bought but no one is assigned to it. This happens when someone leaves, when an admin moves someone to a View seat, or when seats were pre-purchased.[1] Available seats are reused before new ones are bought.

Counting / floors

How seats are added

Admin seat changes. Changing a person to a higher seat type uses an available seat of that type. “If the requested seat is not available, Figma adds a new seat to your plan.”[2] Moving someone to a cheaper paid seat works the same way. If no seat of the lower type is free, one is bought, and the old seat sits unassigned until renewal.[2] Downgrading a Full user to Collab can therefore raise the bill for the rest of the term. Catalog proof: Moving to a lower seat buys that seat if none is free.

Seat requests. Users request a seat when they create a file, start editing, or share a draft in a product their seat does not cover.[5] An approved request uses an available seat if there is one. “If a seat isn’t available, Figma adds a new paid seat to your account.”[6] On Enterprise plans with billing groups, requests go to the billing group admin. Otherwise they go to organization admins, or to team admins on Professional.[6] Catalog proof: Approving a request with no available seat buys a new seat.

Approval settings. For each seat type, admins choose one of three seat approval settings:[4]

Setting Effect 
Manually approve seats Every request needs an admin decision 
Manually approve, unless seat is available (default) Auto-granted if a purchased seat is free; otherwise manual 
Auto-approve seats Always granted; “If there are no seats available, a new seat will be purchased.” 

Customers on an Enterprise License Agreement (ELA) default to auto-approve for all paid seats, and the manual-unless-available option is disabled.[4] Users whose seats are set by SCIM are outside these settings.[4] Admins using auto-approve can get an email digest of auto-approved paid seats.[12] Figma’s own advice for a bill that is higher than expected is to review seats, move users to View, and switch to a more restrictive approval setting.[7] Catalog proof: Auto-approve purchases a seat when none is available; ELA customers default to auto-approve.

Proration and invoicing

Organization and Enterprise. Seats are bought upfront for an annual term. Quarterly invoices then cover seats added in the previous three months. “When a new paid seat is added, it’s billed at a prorated amount from the date the seat is assigned through the end of the annual subscription term.”[2] In Figma’s example, a Full seat approved on September 15 for a January renewal costs USD 195.29 for 108 days, invoiced on October 1.[2] Upgrading a user from one paid seat type to another credits the unused time of the old seat.[2] Catalog proof: Added Organization and Enterprise seats are prorated and invoiced quarterly.

Previous billing model. Figma updated its billing model in March 2025. “Some organizations on older multi-year agreements may still be on Figma’s previous billing model.” On that model, “seat changes may be handled through a quarterly true-up process instead of prorated billing”.[2] Customers on such agreements should confirm the model with their account team. See true-up. Catalog proof: Previous billing model may use quarterly true-ups.

Professional. The updated billing model took effect on 2025-03-11. Plans that have renewed since then are billed for new seats pro rata from approval to the end of the period, with a credit for any previous paid seat. Plans that have not yet renewed are billed from the next monthly invoice.[3] On an annual Professional plan, “When you add extra paid seats throughout your annual subscription term, we’ll charge you a separate monthly subscription for just those seats”. These seats stay monthly until they are added to the annual subscription or removed.[3] The Terms of Service confirm that mid-term Professional seats “default to monthly at the monthly price” and are prorated at a daily rate.[8] Catalog proof: Updated billing model applies from 2025-03-11; Seats added to an annual Professional plan are billed monthly; Mid-term Professional seats default to monthly and are prorated daily.

How seats are removed

There is no mid-term refund. “We won’t issue a prorated refund when you downgrade a user to a free View seat, or remove the seat.” The freed seat can be reused by someone else until renewal.[2] Unassigned seats can be removed at the next renewal. Monthly Professional seats that are unassigned are not renewed the following month.[1] Catalog proof: No prorated refund when a user moves to View.

Virtualization & partitioning

Not applicable. On Enterprise, billing groups partition people by cost center for accounting. Billing group admins assign users, manage upgrade requests and change seat types within their groups, and they can do this on a free View seat.[11]

Cloud / BYOL

Not applicable; Figma is a hosted service.

Programs

Renewal

Thirty days before an annual renewal, admins see a Review seats banner. It lets them review assigned seats, adjust unassigned seats and change any AI credit subscription for the next term.[2] “Assigned seats are automatically included in your renewal.” To cut seats, users must first be moved to View seats.[2] Customers who bought through an order form see the banner 60 days ahead. They may need a new order form to reduce seats, typically before the 30-day renewal window.[2] Catalog proof: Seat counts can be reduced in the 30 days before renewal.

On Professional, an annual plan that is not adjusted renews for the same number of seats. If fewer annual seats are renewed, the remainder are billed monthly.[10][3] Under the Terms of Service, seat subscriptions renew automatically “at the then-current rate and seat quantity in Customer’s account on Customer’s renewal date”. Cancellation takes effect at the end of the current term.[8] Under the SSA, Figma must give at least 45 days’ written notice of new fees for an auto-renewing Order.[9] Catalog proof: Professional subscriptions renew at the seat quantity on the renewal date; Renewal fee changes need 45 days notice.

Payment

Organization and Enterprise customers may buy self-serve, usually by card with automatic annual renewal, or through an order form whose contract terms may differ.[2] Under the SSA, direct purchases are invoiced annually in advance with payment due in 30 days. Unpaid amounts accrue 1.5% a month, and Figma may limit access for non-payment.[9] Payments are non-refundable.[10]

Out of scope

  • AI credit subscriptions and pay-as-you-go billing: see Figma AI credits.
  • The terms of individual order forms and ELAs.
  • Taxes, currencies and payment methods.

References

  1. Compare and manage seats in Figma – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  2. Manage billing on the Organization and Enterprise plans – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  3. Manage billing on the Professional plan – Figma Learn - Help CenterBilling model update of 2025-03-11. Undated help article.Retrieved 2026-10-03.
  4. Set approval settings for new seats – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  5. Make a seat request – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  6. Approve or decline seat upgrade requests – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  7. There are additional charges in my Figma bill – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  8. Terms of Service§3 Billing.Effective 2026-03-11. Retrieved 2026-10-03.
  9. Figma Software Services Agreement§3 Charges and Payment.Effective 2026-05-26. Retrieved 2026-10-03.
  10. Pricing FAQs | FigmaUndated.Retrieved 2026-10-03.
  11. Manage billing groups in an organization – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.
  12. Get notified when people upgrade to a paid seat – Figma Learn - Help CenterUndated help article.Retrieved 2026-10-03.

See also

Catalog Rows Cited

15Rules4Metrics7Programs

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