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Figma Terms of Service and Software Services Agreement

This article is about the contracts that govern Figma subscriptions: the Terms of Service for Starter and Professional plans and the Software Services Agreement for Organization and Enterprise plans, together with the Product-Specific Terms and Figma AI Terms. It covers use rights, restrictions, billing, renewal, price changes and termination. It is not legal advice.

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Figma uses two standard contracts. The Figma Terms of Service cover “Figma offerings provided under Starter and Professional plans”, and the current version took effect on 2026-03-11.[1] The Figma Software Services Agreement (SSA) “governs Customer’s access to and use of Figma offerings provided under Organization and Enterprise plans”, and the current version took effect on 2026-05-26.[2] The contracting party is Figma, Inc. in both. Two further documents are incorporated into either contract. The Product-Specific Terms, last updated 2026-03-11, cover beta features, trials, APIs and the desktop and mobile apps.[3] The Figma AI Terms, effective 2026-06-24, cover AI features and AI credits, and they prevail over the customer agreement where the two conflict.[4]

Editions

 Terms of Service Software Services Agreement 
Plans Starter, Professional Organization, Enterprise 
Formation Acceptance or use of the Services Acceptance as part of an Order 
Grant “limited, non-exclusive, non-transferable, non-sublicensable, revocable right” for internal business or personal purposes “limited, non-exclusive, non-transferable …, non-sublicensable right in the Territory, during the Order Term” for the customer’s own business purposes 
Personal use Free accounts: business or personal; paid accounts: business only Not permitted 
Renewal Automatic, monthly or annual, at then-current rate and seat quantity Per Order; 45 days’ notice of new renewal fees 
Liability cap Figma: greater of USD 100 or fees paid in the prior 12 months Each party: fees paid and payable under the Order in the prior 12 months, except Excluded Claims 
Dispute resolution Binding individual arbitration unless opted out within 30 days Governing law and venue table (§9.9) 

Sources: Terms of Service §§1.1, 3, 7.2 and the arbitration notice[1], SSA §§1.1, 2.1, 3.1 and 9.9.[2] Figma customers who buy through a reseller are covered by the SSA, which then “supplements the agreement between Customer and Reseller”.[2]

Metrics

Neither contract defines seat types. The Terms of Service point to the pricing page for plan limits and features, “further governed by” the pricing FAQ.[1][5] The Documentation is part of the Services.[1] The help center therefore supplies the Full, Dev and Collab seat definitions. Under the SSA, Authorized Users access the platform “in accordance with the Documentation and any limitations in Customer’s Order Form”.[2]

Authorized Users. Both contracts define Authorized Users as “employees, contractors, and other persons associated with” the customer, and the SSA extends this to the customer’s Affiliates.[1][2] Contractors working in a customer’s Figma account are therefore covered by the customer’s seats. Catalog proof: Authorized Users include contractors of the customer and its Affiliates.

Counting / floors

Personal accounts. “Each Authorized User’s account is personal to the Authorized User to which it is issued. Account credentials may not be shared or used by anyone other than the individual to whom they were provisioned.” The same wording appears in Terms of Service §2.4(b) and SSA §2.3(b).[1][2] Each customer appoints administrative users. They have authority to add or remove users and approve purchases on the customer’s behalf.[1] Seat approvals by admins therefore bind the customer financially. Catalog proof: Accounts are personal; credentials may not be shared.

No decreases. “Fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.” Billing-related credits expire after one year (Terms of Service §3.5).[1] SSA §3.1 makes payment obligations “non-cancelable and not subject to setoff” and says that quantities “cannot be decreased during the relevant Order Term”.[2] Catalog proof: Purchased quantities cannot be decreased during the term.

Mid-term additions. On Professional, seats added or upgraded mid-term “default to monthly at the monthly price”. They are charged from the date of approval, prorated daily to the end of the term, and added to the next invoice.[1] Catalog proof: Mid-term Professional seats default to monthly and are prorated daily.

Virtualization & partitioning

Not applicable to the hosted service. The desktop and mobile apps are “licensed (not sold)”. Authorized Users may install them on devices they own or control, to support authorized use during the Order Term. On non-compliance the apps must be uninstalled.[3] Catalog proof: Desktop and mobile apps are licensed for the Order Term.

Cloud / BYOL

Not applicable. Non-Figma Resources such as third-party plugins, files and integrations are not part of the Services.[1] Figma for Government is governed by separate Figma for Government Terms referenced in the Product-Specific Terms.[3]

Programs

Renewal and price changes

Under the Terms of Service, “Customer’s subscriptions will automatically renew on a monthly or annual basis as applicable, at the then-current rate and, for subscriptions based on seat quantity, the seat quantity in your account on your renewal date, unless you cancel it.” Cancellation is made in the account settings and takes effect at the end of the current term.[1] Figma may change fees at any time. Changes normally apply at the next order or renewal. If Figma makes a change effective mid-term, the customer may terminate within 30 days of notice and receive a refund of the unused prepaid portion.[1] Under the SSA, Figma must give at least 45 days’ written notice of new fees for an auto-renewing Order, and fee changes do not apply to the current term.[2] Catalog proof: Professional subscriptions renew at the seat quantity on the renewal date; Price changes apply at renewal; mid-term changes allow termination; Renewal fee changes need 45 days notice.

Payment and termination

SSA customers buying directly are invoiced annually in advance, with payment due in 30 days. Unpaid amounts accrue 1.5% a month, and Figma may limit access for non-payment.[2] Either party may terminate the SSA for an uncured material breach after 30 days. If the customer terminates for Figma’s breach, it receives a pro rata refund. Otherwise the customer pays all fees as if the Order had continued.[2] Under the Terms of Service, Figma may terminate access at any time. If it cancels a subscription for a reason other than the customer’s breach, it refunds unused prepaid fees pro rata.[1] After termination, Customer Content is made available for retrieval for 30 days under the SSA.[2]

Early Access Features

Alpha and beta features and free trials are “Early Access Features”, provided for testing and evaluation only. Figma may withdraw them without notice. They come AS IS with no indemnity, and Figma’s liability is capped at USD 1,000 where exclusion is unenforceable. Data entered during a free trial may be lost unless the customer subscribes or exports it.[3] Catalog proof: Early Access Features are AS IS with liability capped at USD 1,000.

Affiliates

A Customer Affiliate may enter into its own Order under the SSA and is treated as the Customer for that Order (§9.1).[2] Catalog proof: Affiliates may enter their own Orders under the SSA.

Audits and compliance

Neither contract contains a licence audit or records-inspection clause. Figma “will have the right to collect and analyze” Usage Data, such as technical logs, telemetry and usage information about Customer Content, and to use it in de-identified, aggregated form.[1][2] Compliance therefore rests on Figma’s own records of seats and usage.

The use restrictions are where Figma has enforced its contracts in court. Both contracts forbid reverse engineering the platform. They also forbid providing, selling, reselling, sublicensing or otherwise letting others access it, and copying or creating derivative works.[1][2] In 2024 Figma sued Motiff and related companies for breach of contract and copyright infringement. Figma alleged that a former Organization customer had agreed to these restrictions under Figma’s earlier Master Subscription Agreement.[6] See Figma v. Motiff. Catalog proof: No resale, sublicensing or third-party access.

Out of scope

  • The Data Processing Addendum, Acceptable Use Policy, Developer Terms, Community Terms and Figma for Government Terms, except where cited.
  • Earlier versions of the Terms of Service and the former Master Subscription Agreement.
  • Individual Order Forms and Enterprise License Agreements.

References

  1. Terms of ServiceStarter and Professional plans.Effective 2026-03-11. Retrieved 2026-10-03.
  2. Figma Software Services AgreementOrganization and Enterprise plans.Effective 2026-05-26. Retrieved 2026-10-03.
  3. Product-Specific TermsLast updated 2026-03-11.Effective 2026-03-11. Retrieved 2026-10-03.
  4. Figma AI TermsIncorporated into the customer agreement.Effective 2026-06-24. Retrieved 2026-10-03.
  5. Pricing FAQs | FigmaReferenced by Terms of Service §3.1(a). Undated.Retrieved 2026-10-03.
  6. Figma, Inc. v. Motiff Pte. Ltd., No. 3:24-cv-06507, Complaint (N.D. Cal. Sept. 16, 2024)Dkt. 1; breach of contract claim based on the reverse-engineering restriction.Effective 2024-09-16. Retrieved 2026-10-03.

See also

Catalog Rows Cited

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