AnyDesk licensing is the set of terms under which AnyDesk Software GmbH of Stuttgart licenses AnyDesk, a remote desktop application for remote access, remote support and unattended device management. The contracting entity is AnyDesk Software GmbH, registered with the District Court Stuttgart.[1] Older AnyDesk binaries were signed by philandro Software GmbH; the company replaced that code signing certificate with one in the name of AnyDesk Software GmbH.[12]
The licensing model has two halves. The free version is offered “exclusively at consumers for personal and non-commercial use only”.[1] Any business use, including working from home on an office computer, needs a paid licence.[6] Paid licences are sold as annual subscriptions in four plans, Solo, Standard, Advanced and Ultimate, which “mainly differ by licensed users, simultaneous outgoing connections, and managed devices”. The licence is tied to the customer’s AnyDesk account, not to one specific device.[4] Catalog proof: Licence is tied to the AnyDesk account, not one device; AnyDesk Free is limited to personal, non-commercial use.
Only the side that starts a session needs to be licensed. The Help Center states that “only outgoing clients that initiate connections to other AnyDesk clients for commercial use need to have an AnyDesk license”, while incoming clients that only accept or reject connections need none.[3] The pricing page puts it more simply: “only the initiator of a session needs a license, participants are free.”[2] Catalog proof: Only outgoing clients that initiate commercial connections need a licence.
Editions
AnyDesk publishes prices for Solo, Standard and Advanced. Ultimate is sold on quotation. All plans are billed yearly, and the monthly prices on the pricing page “reflect the equivalent monthly cost of annual plan”. Prices exclude VAT, and multi-year subscriptions are available on request.[2]
| Plan | Users | Concurrent connections | Managed devices | List price (EUR per month, billed annually, 2026-10-07) |
|---|---|---|---|---|
| Free | Personal use only | Not stated | 3[6] | 0 |
| Solo | 1, with 3 registered devices | 1, not scalable | 100 | 28.90 |
| Standard | Up to 20 | 1, scalable to 20 | 500 | 49.90 for 1 connection |
| Advanced | Up to 100 | 2, scalable to 50 | 1,000 | 107.90 for 2 connections |
| Ultimate | Starts with 5, unlimited add-on users | Quoted | 2,000 | Quotation |
Sources for the table: the pricing page[2] and the Help Center licence comparison.[3] Ultimate can be hosted in AnyDesk’s cloud or on the customer’s own appliance server as AnyDesk Ultimate On-Premises.[9] Plan by plan detail, add-ons and the address book limits are in AnyDesk plans, users, connections and devices.
AnyDesk previously sold user-based licences named Lite, Professional, Enterprise, Performance, Power and Essentials. It describes them as legacy licences, replaced by the connection-based model.[7]
Metrics
Five units decide whether a paid AnyDesk estate is compliant. Each has a catalog row.
| Unit | Catalog row | What it limits |
|---|---|---|
| User, the initiator of a session | User (session initiator) | Team size: who may be assigned the licence |
| Simultaneous outgoing connection | Concurrent connection | How many sessions run at the same time |
| Device with Unattended Access | Managed device | Devices reachable by password without someone accepting |
| Device a user connects from | Registered device | Solo: 3 devices |
| Address book and entries | Address Book | Shared and personal address books per plan |
The Terms & Conditions tie the grant to these units. The licence right is “limited to install, execute with the contractually agreed number of users and/or end devices and/or concurrent connections”.[1] The pricing page defines a user as “the initiator of a session” who needs “a valid license assigned to your respective account”.[2] A concurrent connection is one of the “remote connections between devices that happen at the same time”.[5] Catalog proof: Licence is non-exclusive, non-transferable and limited to contracted quantities.
Counting / floors
Users and connections are separate limits (Help Center, 2026-05-05). A Standard licence may have up to 20 users but starts with one connection, so only one of those users can be in a session at a time unless add-on connections are bought.[3] The Help Center’s own sizing example is a support team of 20 working in shifts with five people connected at once, which needs a Standard licence with four add-on connections.[3] Catalog proof: Licensed users and concurrent connections are separate limits; Default and maximum concurrent connections per plan.
Unattended Access is counted separately (pricing page, retrieved 2026-10-07). Every paid plan allows unlimited Interactive Access connections, where someone on the remote side accepts the session. Devices reached without that acceptance count against the managed device allowance: 100, 500, 1,000 or 2,000 depending on the plan.[2] Catalog proof: Managed device allowances per plan.
No reduction during the term (Terms §3.6, 2025-10-10). “Customer may not reduce the license model during a Subscription Period”, and fees remain owed regardless of reduced use. Upgrades are possible at any time and are charged pro rata.[1] Catalog proof: No downgrade during a Subscription Period; Upgrades are charged pro rata within the current period.
Virtualization & partitioning
AnyDesk does not license by processor, core or host. The retrieved documents contain no rule on virtual machines, clustering or partitioning. The grant counts users, end devices and concurrent connections, so a virtual desktop that runs an AnyDesk client is treated like any other device: it counts as a managed device if it is set up for Unattended Access, and it uses a connection while a session to it is open.[1][2] See concurrent and device licensing for the general pattern.
Cloud / BYOL
AnyDesk’s standard service routes sessions through AnyDesk’s own servers, and the Service Level Agreement for Solo, Standard and Advanced sets an annual expected service level of 99.5% during regular business hours.[8] The on-premises alternative is available with the Ultimate licence: the customer hosts its own AnyDesk appliance server “on your internal network, using either physical or virtual hardware”, and only custom clients created in the customer’s my.anydesk portal can connect to it.[9] The current terms also let a customer switch from the cloud service to an on-premises solution under a separate Software License and Supplementary Services Agreement for “On-Premise”.[1] There is no bring-your-own-licence arrangement with public clouds. Catalog proof: On-premises appliance accepts only the customer's custom clients.
Programs
- Annual subscription and automatic renewal. A 12-month initial term that renews for further 12-month terms unless terminated in writing at least 30 days before the end.[1] Licences bought in the webshop renew automatically by default.[11]
- Business Trial. A 14- to 30-day trial that becomes a paid subscription unless it is cancelled.[1]
- Reverse Trial Period. A 30-day test of a business version offered to free users, after which they revert to AnyDesk Free.[1]
- Whitelisting. A fair use request for private users who were flagged as commercial users.[6]
- License upgrade and legacy license migration. Upgrades within the term, and the move from user-based to connection-based licences.[7]
- Provider switching support and purchase through a reseller. Exit and channel provisions in the Terms.[1]
The contract terms are covered in AnyDesk Terms & Conditions. The free version and its enforcement are covered in AnyDesk free version and commercial use.
Audits and compliance
AnyDesk checks compliance in two ways. The first is technical. “ANYDESK may analyze Customer’s usage data of the AnyDesk Software to verify compliance with the purchased license and assess potential overuse.”[1] For the free version, the same analysis looks for commercial activity, and the software shows a pop-up when “your user behavior indicates that you are using our free licenses for commercial purposes”.[6]
The second is a contractual audit. On request, the customer must provide information, allow inspection of records and enable audits of its hardware and software environment. On-site audits take place no more than once a year unless there are concrete indications. If purchased licences are exceeded by more than 5%, or other non-compliance is found, the customer pays the audit costs and the licence fee difference at the then-current price list.[1] Catalog proof: AnyDesk may analyse usage data to verify licence compliance; Overuse above 5% shifts audit cost and triggers back-licensing at list price. For the general discipline see software license audit.
Contract versions
The Terms & Conditions last updated on 2025-10-10 apply to new customers from that date and to existing free users from 2025-12-15. Existing paying customers stay on the earlier terms until their next licence renewal.[1] The earlier version, dated 2022-09-01, licensed “named users”, devices and “concurrent connections”. It also contained Supplementary Terms “on-premises” and a rule that the single user licence could be bought only once.[10] Catalog proof: Single user licence may be bought only once (2022 terms).
Out of scope
- Negotiated Ultimate and On-Premises agreements, binding offers and reseller payment terms, which are not public.
- The Data Processing Agreement, the DORA Supplementary Terms and the Ultimate SLA, which the Terms list as Relevant Documentation but which do not change the licence metrics.[1]
- Prices in currencies other than EUR. The pricing page shows prices for the visitor’s region, and invoices may be issued by an AnyDesk affiliate in the customer’s jurisdiction.[1]