Licensed users and concurrent connections are separate limits
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Help Center: user count and simultaneous outgoing connections are different limits; a Standard licence with up to 20 users but 1 connection allows only one person to connect at a time unless add-on connections are bought. (effective 2026-05-05)
- Applies when
- Several licensed users connect at the same time
- Applies to
- Standard, Advanced
- Related metrics