Publisher

Zoom

Zoom sells cloud subscriptions under its Terms of Service and Services Description. Most products are licensed per user (a Host or licensed user), with Zoom Rooms per room, calling plans per telephone number, Contact Center per user or per concurrent signed-in agent, webinars by attendee capacity, and metered AI features by AI Credits.

Start Here

Overview articleZoom licensingZoom sells cloud subscriptions under its Terms of Service and Services Description. Most products are licensed per user (a Host or licensed user), with Zoom Rooms per room, calling plans per telephone number, Contact Center per user or per concurrent signed-in agent, webinars by attendee capacity, and metered AI features by AI Credits.Cited · Edited 2026-09-30 · 15 references

Guides

Zoom Workplace plans, add-ons and RoomsCited · Edited 2026-09-30

Zoom Phone and Contact Center licensingCited · Edited 2026-09-30

Zoom ZoomMate, AI Companion and AI CreditsCited · Edited 2026-09-30

Zoom Terms of Service, renewal and complianceCited · Edited 2026-09-30

Licensing Data

From the Zoom catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 44 verbatim excerpts from 17 Zoom documents.

Products

All 30 Products

Video Conferencing Software 12

Cloud Storage add-on, Large Meeting add-on, Zoom Hub, Zoom Meetings, Zoom Workplace, Zoom Workplace Basic, Zoom Workplace Business, Zoom Workplace Business Plus, and 4 more