Contact Center user
Catalog row in Vendor License Metrics · Cited
- Unit
- User
- Aliases
- Agent license; named agent; Essentials, Premium or Elite package
- Definition
- Contact Center Pricing: Essentials "$85.00 /user per month · billed monthly", Premium "$119.00 /user per month · billed monthly", Elite "$179.00 /user per month · billed monthly".
- Counting rules
- One package licence (Essentials, Premium or Elite) per Zoom Contact Center user unless the account has a concurrent licence plan. Access requires a corresponding Zoom Meeting Services and/or Zoom Phone licence; a user without meeting hosting privileges can be the foundation.
- Floors / minimums
- No published minimum.
- Applies to products
- Zoom Contact Center Essentials
- Zoom Contact Center Premium
- Zoom Contact Center Elite
- Related metrics
- Product category