AI Credit prepaid commitment and credit packs
Catalog row in Vendor License Programs · Cited
- Kind
- Consumption
- Term
- Credit packs: 12 months from purchase. Prepaid commitment: billing cycle.
- Aliases
- Credit pack; prepaid credits; AI Credits overage
- Definition
- AI Credits article: "If your account's credit usage exceeds the amount included with licenses, admins can purchase more credits via Prepaid credit packs or purchase Prepaid credits as part of a monthly commitment."
- Commercial rules
- All credits pool at account level. Plan credits expire monthly at the subscription anniversary without rollover; credit-pack credits expire one year after purchase; prepaid-commitment credits expire at the end of the billing cycle. Accounts can configure overage usage and limits. Purchase routes depend on whether the plan was bought online or through a sales quote.
- Applies to
- ZoomMate, AI Productivity Suite and other metered AI capabilities.
- Related metrics