Publisher

Mimecast

Mimecast sells its cloud services as subscriptions under a single Service Agreement (General Terms & Conditions plus a Service Schedule), sized by default in Permitted Users, with per-domain metrics for DMARC Analyzer and Brand Exploit Protect, annual user licences for Incydr and per-seat fair use limits for its governance and archiving suite.

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Overview articleMimecast licensingMimecast sells its cloud services as subscriptions under a single Service Agreement (General Terms & Conditions plus a Service Schedule), sized by default in Permitted Users, with per-domain metrics for DMARC Analyzer and Brand Exploit Protect, annual user licences for Incydr and per-seat fair use limits for its governance and archiving suite.Cited · Edited 2026-09-30 · 16 references

Guides

Mimecast Service Agreement termsCited · Edited 2026-09-30

Mimecast email security, archive and retention licensingCited · Edited 2026-09-30

Mimecast Incydr, Aware and Engage licensingCited · Edited 2026-09-30

Licensing Data

From the Mimecast catalog: how usage is counted, the rules that apply, the programs licences are bought through and the SKUs. Backed by 57 verbatim excerpts from 29 Mimecast documents.

Metrics 8

Backup & Recovery pooled storage per licensed seatGigabyte Customer domain (DMARC Analyzer)Domain GCI fair use allowance per licensed seatMessage per user per month Incydr annual user licenseUser Incydr data connector licenseData connection Migration data volume (Simply Migrate)Gigabyte Permitted UserUser Protected domain and takedown (Brand Exploit Protect)Domain

Rules 40

Archive Minimum Retention should match the agreement and cannot be decreasedCompliance Archive retention depends on the subscribed service; security-only accounts keep 30 daysEntitlement Assignment only to a successor in a sale or merger without consentTransfer Backup & Recovery storage is pooled at 50 GB per licensed seatFloor / cap Beta Services carry no service levels or supportProgram Brand Exploit Protect counts Domains and charges Takedowns per requestCounting Changing Reseller keeps the Agreement in forceTransfer DMARC Analyzer is priced per customer domainCounting

Programs 6

Evaluation Terms for Existing CustomersEvaluation Mimecast Beta ProgramEvaluation Mimecast Evaluation AgreementEvaluation Mimecast Incydr Evaluation AgreementEvaluation Mimecast Managed Service Provider programPartner (service provider)Purchase through a Mimecast ResellerPartner

SKUs 15

Backup & RecoveryCited Brand Exploit ProtectCited DMARC AnalyzerCited Email Security Advanced planCited Email Security Critical planCited Email Security Premium planCited Engage CoreCited Engage ProCited

Products

All 11 Products

Email Security Software 3

Mimecast Brand Exploit Protect, Mimecast DMARC Analyzer, Mimecast Email Security

User Threat Prevention Software 2

Mimecast Aware, Mimecast Engage

Data Recovery Software 2

Mimecast Backup & Recovery, Mimecast Simply Migrate

Enterprise Information Archiving Software 2

Mimecast Cloud Archive, Mimecast Governance, Compliance and Insight Suite

Data Security Software 1

Mimecast Incydr

Managed Security Services Providers (MSSPs) 1

Mimecast Managed Threat Response