Smartsheet user model
Catalog row in Vendor License Programs · Cited
- Kind
- Licensing model
- Term
- Applies from the plan's transition date
- Aliases
- User Subscription Model (USM)
- Definition
- Product update (2024-06-24): a subscription model with simplified user types, provisional licensing and reconciliation periods with true-up.
- Commercial rules
- Effective 2024-06-24 for new plans; existing annual plans transition at their next renewal after 2025-01-01, monthly plans began transitioning on 2025-02-01. Customers cannot opt out. Seat types: Member (paid), Provisional Member (free during provisional period), Contributor and Guest (free).
- Applies to
- All Smartsheet Pro, Business and Enterprise plans.
- Related metrics