LICENSEWARE
Smartsheet Rule

Legacy plans migrated to the user model in 2025

Catalog row in Vendor License Rules · Cited

Kind
Transition
Statement
Annual legacy plans transition at their next renewal after 2025-01-01 and monthly plans began transitioning on 2025-02-01. On migration, licensed users automatically become Members and Provisional Member tracking starts immediately. The 2024 brief states customers cannot opt out.
Applies when
Plan renewal after 2025-01-01
Applies to
Legacy model plans
Esc