Light agent (view rights)
Catalog row in Vendor License Metrics · Cited
- Unit
- Operator
- Aliases
- Free operator; view-only operator; free licence
- Definition
- TOPdesk pricing plan comparison: "Unlimited light agents (view rights)", listed for the Essential, Engaged and Excellent plans. The documentation (Free and paid permissions) states that organisations are not charged for operators that have only free permissions.
- Counting rules
- An operator whose permission groups contain only free permissions is not charged and is shown with a free licence status. Free permissions mostly allow viewing information but not adding or changing it.
- Floors / minimums
- Unlimited in all plans.
- Applies to products
- TOPdesk SaaS
- Applies to editions
- Essential
- Engaged
- Excellent
- Related metrics