Agents are priced; dashboard viewers are free (evidence 1)
Catalog row in Vendor License Evidence · Cited
- Kind
- FAQ excerpt
- Excerpt
- "An agent is someone who handles tickets within TOPdesk. If they can open and adjust a ticket, they are considered an agent. Users who simply view dashboards are free."
- Locator
- Pricing page FAQ, "What is an agent?"
- Applies to
- Agents are priced; dashboard viewers are free
- Supports rules
- Related metrics
- Related programs