Exceeding the agreed users leads to a cure period, then a unilateral increase (evidence 1)
Catalog row in Vendor License Evidence · Cited
- Kind
- Contract excerpt
- Excerpt
- "If the Customer exceeds the agreed upon amount of users, TOPdesk will contact the Customer about this. The Customer will be offered a reasonable time to expand the license or to reduce the amount of users to comply with the agreed upon numbers."
- Locator
- GTC 2021 §19.6
- Applies to
- Exceeding the agreed users leads to a cure period, then a unilateral increase
- Related metrics