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Matrix42 Program

Matrix42 Core, Professional and Enterprise solution offerings

Catalog row in Vendor License Programs · Cited

Kind
Subscription tier
Term
Subscription.
Aliases
Matrix42 Core; Matrix42 Professional; Matrix42 Enterprise
Definition
Press release (2024-10-01): three solution offerings: Matrix42 Core (out-of-the-box IT Service Management for a quick start), Matrix42 Professional (IT and Enterprise Service Management), Matrix42 Enterprise (end-to-end IT management suite for assets, services, processes and devices).
Commercial rules
All offerings include or can be enhanced with Matrix42 Intelligence. Available in cloud, on-premises or hybrid deployment. Prices are by tailored quote (pricing page). AI Assist for Service Desk requires "Advanced/Enterprise tiers or Matrix42 Enterprise" (AI Assist licensing page, updated 2026-06-10).
Applies to
Matrix42 Service Management offerings after the 2024 Efecte merger.
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