Parallels EULA, BULA and Products Licensing Terms

Parallels EULA, BULA and Products Licensing Terms are the three contracts under which Parallels licenses its software. Parallels publishes a table that assigns each purchase to one of them.^[5]

• The End User License Agreement (EULA) applies to a single user, or a buyer needing “no more than 5 licenses”, of Parallels Desktop, Parallels Desktop Pro or Parallels Toolbox.
• The Business User License Agreement (BULA) applies to business customers of Parallels Desktop Business Edition, Enterprise Edition and Parallels Toolbox Business Edition.
• Parallels’ Products Licensing Terms apply to business customers of Parallels RAS, Parallels DaaS, Parallels Browser Isolation and Parallels Secure Workspace.

Each agreement is a click-through or use-based contract that binds the customer on download, installation or use.^[1][2][3] Catalog proof: Governing agreement depends on product and licence count.

The EULA and BULA are made with Parallels International GmbH. Both carry the date 2026-04-01 and are each split into Part I General Terms and Part II Specific Terms per product. The Specific Terms prevail in a conflict.^[1][2] The Products Licensing Terms, “Updated: June 3, 2026”, are made with a Parallels entity that depends on the customer’s address. They incorporate the Product Specific Terms PDF, dated 2025-12-16, which prevails over them.^[3][4] The customer’s License Certificate states the licence type, term, versions, number of permitted users or devices, support and license keys. It is the practical record of entitlement.^[2]

Editions

The agreements set out the licence types rather than product editions.

Under the EULA a Perpetual License “entitles You to use only the version of the Software for which You obtained that Perpetual License”.^[1] The BULA adds that a Support Agreement can entitle the customer to downgrade or upgrade.^[2] Catalog proof: Perpetual licence covers only the purchased version.

Metrics

The general terms leave counting to the Specific Terms. The EULA licenses Parallels Desktop Standard and Pro per “single computing device”, up to five per user or organisation. The BULA licenses Business Edition per computing device and Enterprise Edition per device or user. The Product Specific Terms define the Authorized Concurrent, Internal, External and Named Users of the business products.^[1][2][4] See Parallels Desktop licensing, Parallels RAS licensing and Parallels DaaS, Browser Isolation and Secure Workspace licensing.

Use rights and restrictions

Scope. The EULA grant is limited to “private, personal, individual work-related and non-commercial purposes”.^[1] Under the BULA, one Subscription License may be deployed within the customer’s legal entity and its Affiliates, meaning entities with 50% or greater common voting control, if each Affiliate accepts the BULA.^[2] Users under the BULA are the customer’s agents, employees, contractors or temporary workers, and the customer is responsible for their compliance.^[2] Catalog proof: EULA grant limited to personal and non-commercial purposes; BULA subscription may be deployed to Affiliates.

Restrictions. The EULA and BULA forbid reverse engineering, timesharing and use for the benefit of other persons, benchmark or vulnerability testing, using the software or its data to train artificial intelligence models without consent, and bypassing “license-key limits”.^[1][2] The BULA also forbids separating and running parts of the software “on more than one device”.^[2] The Products Licensing Terms forbid decompiling, benchmark or vulnerability testing, combining the products with technology Parallels has not authorised, and granting Administrative Privileges or Management Portal access to anyone who is not an Administrator of the customer.^[3] Catalog proof: BULA restricts splitting software across devices.

Third-party software. The EULA grants no licences to third-party operating systems or applications used with the software. “It is solely Your responsibility” to obtain them.^[1] The Products Licensing Terms contain the same rule for Third-Party Technologies.^[3] Catalog proof: Third-party operating system licences are not included.

Transfer and resale

EULA. Licences may not be transferred without Parallels’ written consent, with one exception for the European Economic Area. EEA users of Perpetual or OEM Licenses may resell the original copy on three conditions:

1. it was lawfully put on the EEA market by Parallels or with its consent;
2. the seller makes every copy it ever had unusable; and
3. the buyer receives the information needed to determine proper use.

A later buyer’s rights are limited by the EULA.^[1] Catalog proof: EEA users may resell perpetual licences.

BULA. “You may not assign any Subscription License.” Fully paid Perpetual Licenses with paid Support Services may be assigned only together with hardware or employees in a sale, merger, reorganisation, privatisation or consolidation. The customer must notify Parallels on a licence transfer form, and the transferee must accept the BULA in writing. Transfers that do not comply are void. The same EEA resale exception applies to perpetual licences.^[2] Catalog proof: BULA subscriptions cannot be assigned.

Products Licensing Terms. The customer may not assign, sublicense, sell or lease its rights, except for the Sublicenses and Authorized Distributors expressly allowed for SPLA licences.^[3] Only authorized distributors and resellers may sell Parallels products.^[6] For the case law on resale of used licences see UsedSoft v Oracle.

Conversion. If a customer accepts an offer to convert a Perpetual License into a Subscription License, it must “de-install and destroy all copies” obtained under the perpetual licences and certify this in writing.^[2] Catalog proof: Converting perpetual licences to subscription ends perpetual rights.

Verification and audit

In-product verification. Under both the EULA and the BULA, Parallels “may, through a reporting function in the Software, remotely monitor the operation and usage of the Software” to verify compliance. The customer must keep firewall ports open and warrants that it has the consents needed for this.^[1][2] The Products Licensing Terms let Parallels collect Usage Data, including the number of Authorized Users at any time.^[3] Catalog proof: Parallels may verify use through in-product reporting.

BULA s.37 and EULA Entity Audits. The customer must keep records of all use, installation and deployment, including “through a Virtualization Environment”. Parallels may audit at its own expense:

• during subscriptions and for two years afterwards;
• not more than once a year, unless unlicensed use is found, in which case quarterly for the following year.

Within 30 days of a request the customer must provide deployment data, purchase documents and other reasonable information. An onsite audit needs 30 days’ notice. Excess use is paid with licence and maintenance fees, interest of 1.0% a month and recovery costs, within 30 days of invoice. “If an audit reveals unlicensed use exceeding five percent (5%) of licensed quantities”, the customer also reimburses all audit costs. Parallels may suspend the software on material non-compliance.^[2] The EULA applies the same clause to any Entity that holds EULA licences.^[1] Catalog proof: BULA audit at most once a year with 5% cost shift; EULA entity audit shifts costs above 5% unlicensed use.

Products Licensing Terms s.4.6. The customer keeps books and records during the term and for two years afterwards. On 30 days’ notice Parallels may audit them at its own expense, on site or remotely. Underpayments are paid with interest, and if the underpayment “equals or exceeds five percent (5%) of the total amounts due during the applicable period”, the customer pays the audit cost.^[3] For SPLA licences, Parallels can also request a breakdown of internal and external users under the true-up clause.^[4] Catalog proof: Product Licensing Terms audit with cost shift at 5% underpayment; RAS SPLA true-up of excess internal users at Internal License prices. See software license audit.

Fees, renewal and termination

EULA. Subscriptions renew automatically for the term on the License Certificate unless the customer gives notice “at least 30 days before the expiration of the then-current term”. Fee changes need 30 days’ notice and apply from the next renewal. Amounts paid are non-refundable, subject to mandatory law.^[1] Catalog proof: EULA subscriptions auto-renew unless cancelled 30 days before expiry.

BULA. Unless the Specific Terms provide for automatic renewal, Parallels may send renewal reminders. Rights end automatically when a subscription expires without timely renewal.^[2]

Products Licensing Terms. Fees are paid in advance for term licences and are non-refundable. Invoices are due net 30 days, and disputes must be raised within 30 days of the invoice. Unpaid fees can lead to suspension after ten days’ notice.^[3] The agreement renews for one-year terms unless either party gives notice “at least ninety (90) days before the end of the Initial Term or any Renewal Term”. Renewal fees are “Parallels’ standard list prices” at the time of renewal.^[3] On termination all licences end, Server Software must be uninstalled and keys returned or destroyed.^[3] The agreement governs the customer’s use “notwithstanding any agreement” with a reseller.^[3] Catalog proof: Product Licensing Terms renew yearly unless notice is given 90 days ahead; Renewals priced at standard list prices; Parallels terms override reseller agreements.

Updates, changes and lifecycle

Mandatory Updates. Updates needed for legal, security or intellectual-property reasons must be installed “no later than ten (10) business days after receipt”. Failure may lead to suspension or termination and voids warranties and indemnities.^[1][3] Catalog proof: Mandatory Updates must be installed within ten business days.

Changes to the agreements. Parallels may change the EULA and BULA at any time. For existing licensees, changes take effect 30 days after they are posted online, and continued use counts as acceptance.^[1][2] Changes to the Products Licensing Terms take effect 30 days after posting in the Management Portal.^[3]

Sunsetted software. Parallels may discontinue a product on written notice. Prepaid subscriptions are moved to similar software where commercially reasonable and are not renewed. Perpetual licensees “may continue to use the then-current version of that Sunsetted Software indefinitely” without support.^[2] Catalog proof: Sunsetted software keeps running on perpetual licences.

Programs

• Evaluation software (EULA and BULA). Without a stated Trial Period, evaluation use lasts 30 days from first access. Circumventing the expiry is a material breach, and liability is capped at USD 10.^[2] Catalog proof: Evaluation software defaults to 30 days.
• Not-for-Resale License (Products Licensing Terms). “Customer shall not use the POC Versions in its production environment.” The default Trial Period is 30 days, continued use may be charged, and liability is capped at USD 1,000.^[3] Catalog proof: Not-for-Resale licences may not be used in production.

Disputes

The EULA is governed by US federal law and Delaware law. Disputes go to binding AAA arbitration with a class-action waiver, and arbitration must start within one year. Users in the United States may opt out in writing within 30 days of accepting, and mandatory consumer protections in the EEA, Switzerland and similar jurisdictions are preserved.^[1] Under the Products Licensing Terms, claims must be brought within 12 months of the cause of action. Parallels’ total liability is capped at the fees paid for the product in the year before the claim.^[3]

Out of scope

• The Data Processing Agreement, Acceptable Use Policy and privacy terms referenced by the agreements.
• Negotiated enterprise agreements and reseller contracts, which are not public.