Parallels DaaS, Parallels Browser Isolation and Parallels Secure Workspace are three Parallels business products licensed under the Parallels Products Licensing Terms together with Sections 2, 3 and 4 of the Product Specific Terms.[5][1] Parallels DaaS is a desktop-as-a-service offering that brokers access to applications and desktops in a customer’s Resource Location. Parallels Browser Isolation (PBI) gives policy-based access to business web resources through an isolated browser. Parallels Secure Workspace (PSW) is a web-based portal and workspace for access to desktops, remote applications, files and internal web applications.[1]
All three move away from the concurrent-user model of Parallels RAS. DaaS and PBI count named users with persistent seats. PSW can be bought for concurrent logins, for named users, or under a cloud deployment model for providers. The Products Licensing Terms treat DaaS, PBI and PSW as “Cloud Services”, although PSW and some PBI components can also be licensed as Server Software on the customer’s own systems.[2]
Editions
| Product | Licence types | Billing | Trial |
|---|---|---|---|
| Parallels DaaS | Internal License or SPLA License | Pre-paid per year; SPLA post-paid, one year auto-renewing | Free, 15 users, 14 days |
| Parallels Browser Isolation | Internal License or SPLA License; optional Render Appliance as Server Software | Pre-paid per year; SPLA post-paid, one year auto-renewing | Free, 15 users, 7 days |
| Parallels Secure Workspace | Subscription License, Perpetual License, Cloud Deployment License | Subscription fees; one-off perpetual fee plus maintenance; monthly per named user | Not-for-Resale License |
Sources: DaaS and PBI licensing guides, Product Specific Terms s.4.2.[3][4][1] In the DaaS and PBI subscriptions “the maximum number of end users allowed to access resources is based on the number of user seats specified in the license”. The SPLA variant lets service providers pay for the seats they make available to customers each billing period.[3]
Metrics
Authorized Named User (DaaS). A user whom the Administrator registers in the Parallels DaaS Management Portal, or whom the service identifies as registered during any calendar month, “regardless of whether the individual is actively accessing Parallels DaaS Software, and regardless of the number of simultaneous logins”.[1] The administrator’s guide describes the practical effect. The licence is consumed when the user first signs in to the User Portal, and “The license seat is persistently assigned to the named user”, who can then work from any device.[3] Catalog proof: DaaS seat is persistently assigned to the named user.
Authorized Named User (PBI). The same definition applied to the PBI management portal. PBI seats are also persistently assigned once the user signs in.[1][4] Catalog proof: Browser Isolation seat is persistently assigned to the named user.
Authorized Named User (PSW) and Concurrent User (PSW). PSW uses both units. A named user counts whether or not the person is active. A Concurrent User is any login, “such that a simultaneous login from two different devices for instance constitutes two Concurrent Users”.[1] This differs from Parallels RAS, where one user on several devices needs one licence. For the general concept see named-user licensing.
Counting / floors
No sharing and no parallel devices (DaaS). User Credentials may not be used by or assigned to more than one person, and “no Authorized Named User may access, run and/or use Parallels DaaS from or on two or more Devices simultaneously at any given time”. Parallels may disable one of the devices if this happens.[1] Credentials can be reassigned to another person in only three cases:
- the original user’s relationship with the customer or End Client has ended;
- the user has moved to a department, section or division that is not licensed; or
- Parallels gives prior written consent, for which an email is enough.[1]
PBI has the same reassignment rule.[1] A seat is not freed when a user is simply inactive, so the named-user count grows with turnover unless credentials are reassigned under these rules. Catalog proof: DaaS named users may not use two devices at once.
Authorized Limits. For DaaS and PBI, “if the peak number of Authorized Users exceeds the number of Authorized Named Users designated on the applicable Order Form or License Certificate”, the customer pays a fee for each additional named user. The fee is based on the peak of each month at then-current pricing and invoiced by Parallels or the Reseller; Parallels’ own invoices are due net 30 days from month end.[1] Catalog proof: DaaS and Browser Isolation overage billed on monthly peak named users.
SPLA internal-use cap. As with RAS, a DaaS or PBI SPLA licensee may give its own staff access, but the number of its own named users “shall not exceed the lesser of (i) ten percent (10%) of the total number of Authorized Named Users or (ii) twenty (20)”. Beyond that, or for mainly internal use, an Internal License is needed.[1]
PSW records. A registered PSW License Key carries the number of Authorized Named Users on the License Certificate and activates one Environment. The customer must ensure that the recorded number “never exceeds” the licensed number, and must buy more licences before the limit is reached.[1]
Parallels Secure Workspace licence types
Subscription License. A fixed-term licence to run PSW for the customer’s own Concurrent Users or Authorized Named Users. Maintenance and Support is included in the Subscription License Fees and “may not be separated from the Subscription License”.[1]
Perpetual License. A paid-up, transferable licence for the customer’s own Concurrent Users. The right to grant remote access is “conditional upon Customer assigning at least twenty (20) Concurrent Users to one License”. Maintenance and Support is mandatory for an Initial Maintenance Period of one year, or three if the Order Form says so. It can then be renewed for Subsequent Maintenance Periods of one or three years at the then-current rates.[1] If maintenance covers fewer users than the licence, “the scope of the Perpetual License will be reduced accordingly”. The uncovered users are suspended until maintenance is bought for them.[1] Maintenance fees can change on 15 days’ notice before a Maintenance Period ends, and maintenance lapses at the end of the period unless the customer renews it.[1] Catalog proof: Secure Workspace perpetual licences need at least 20 concurrent users; Under-covered Secure Workspace maintenance reduces the perpetual licence; PSW Maintenance and Support.
Cloud Deployment License. A licence for providers that make their Customer Applications available to End Clients through PSW. It allows “an unlimited number of End Client’s Authorized Named Users” and is charged as a monthly fee per Authorized Named User, after a Minimum Threshold set on the Order Form.[1] The provider must:
- report the total named users of the previous month by the 5th calendar day;
- send a quarterly sales pipeline report and a six-month forecast; and
- keep the anonymous usage reporting function switched on. If it is not, “access to Parallels Secure Workspace will be disabled after 7 calendar days”.[1]
Parallels may review whether the reported figures match the licences actually sold. Catalog proof: Secure Workspace cloud deployments must keep usage reporting on.
Virtualization & partitioning
None of the three products is counted by servers, cores or virtual machines; the cost follows users. The infrastructure that hosts customer content is the customer’s responsibility. For DaaS, the customer uses “Resources” in its Resource Location to host Customer Content, and this agreement licenses no software beyond the Parallels package.[1] Windows desktops and applications delivered through these services therefore need their own Microsoft licences, in the same way as described for Parallels RAS.
Cloud / BYOL
Parallels provides DaaS and PBI “through a cloud computing platform provider(s)” of its choosing, with planned maintenance announced at least two weeks ahead.[1] PBI can instead be run through a Browser Isolation Render Appliance licensed as Server Software. This is a fixed-term licence to install the appliance on the customer’s own infrastructure or with a third-party hosting provider, for the customer’s own Authorized Named Users. The customer is “fully and solely responsible” for that hosting.[1]
Programs
- SPLA licences for service providers on DaaS and PBI, billed on the seats made available each billing period.[3]
- Not-for-Resale License. Trials and proofs of concept, by default 30 days, not in production and not for End Clients, with liability capped at USD 1,000.[2]
- PSW Maintenance and Support. Mandatory for perpetual licences, as described above.
Audits and compliance
The Products Licensing Terms apply to all three products. The customer keeps records during the term and for two years after. Parallels may audit on 30 days’ notice, on site or remotely, and an underpayment of 5% or more makes the customer pay the audit cost.[2] Parallels also collects Usage Data, including “the number of Authorized Users using the Parallels’ Product at any time”.[2] Catalog proof: Product Licensing Terms audit with cost shift at 5% underpayment. See Parallels EULA, BULA and Products Licensing Terms.
Out of scope
- Pricing Tables and Minimum Thresholds, which are set on each Order Form.
- Service levels and data processing terms for the hosted services.