Freshworks Product

Freshservice

Freshservice is a Freshworks product filed under IT Service Management Tools. Lifecycle: continuously updated.

IT Service Management Tools

Releases and Lifecycle

All Freshworks products

Release and support dates as published by Freshworks; dates within the next 12 months are highlighted, past dates dimmed. Retrieved 2026-10-14.

Continuously updated 1: Freshservice (Cloud service. Freshworks terms state it may modify the Services and Service Plans from time to time, with notice of material updates; no per-version end dates are published.)[1]

Sources 1

Refreshing Cloud Business Software - Freshworks Terms retrieved 2026-10-14

Licensing Data

All Freshworks licensing data

Metrics 9

AgentAgent Business agentAgent Connector app taskTask Day PassDay E-signature creditSignature credit Freddy AI Agent (Classic) sessionSession Freddy AI Copilot licenseAgent MCP actionAction

SKUs 15

Connector App Tasks pack (5,000)Pro; Enterprise E-signature pack (30 credits)Pro; Enterprise Freddy AI Copilot add-on - annualPro; Enterprise; Freshservice for Business Teams Freddy AI Copilot add-on - monthlyPro; Enterprise; Freshservice for Business Teams Freshservice Business Agent License add-onPro; Enterprise Freshservice Day Pass - EnterpriseEnterprise Freshservice Day Pass - GrowthGrowth Freshservice Day Pass - ProPro

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