MCP action
Catalog row in Vendor License Metrics · Cited
- Unit
- Action
- Aliases
- MCP actions pack
- Definition
- Freshservice pricing page: MCP actions "Connect Freshservice and external AI systems to securely exchange context and execute actions."
- Counting rules
- Annual allowance per account on Freshservice: Growth 1,200, Pro 6,000 and Enterprise 12,000 actions per year (not included on Starter); additional packs of 1,000 actions. Freshdesk sells MCP actions as an add-on in packs of 1,000.
- Floors / minimums
- Allowance per account per year; none on Freshservice Starter.
- Applies to products
- Freshservice
- Freshdesk
- Freshdesk Omni
- Product category