On-premise audit: once a year, 30 days, back fees up to three years
Catalog row in Vendor License Rules · Cited
- Kind
- Audit
- Statement
- EULSA §14(a): customers must keep Records of use for the term and two years after, and within 30 days of request provide them or allow a remote audit, at most once per calendar year (unless misconduct is suspected). Underpayment is charged at then-current list price for the licences needed plus up to three years of over-use (subscriptions) or support (perpetual). If the underpayment exceeds 5% the customer also pays the reasonable audit costs. (vendor document undated; as published on 2026-09-27)
- Applies when
- Responding to an Ivanti licence review of on-premise software.
- Applies to
- Perpetual and Subscription Licenses deployed on-premise.
- Related metrics
- Related programs