LICENSEWARE
Genesys Program

Hourly Interacting default access

Catalog row in Vendor License Programs · Cited

Kind
Add-on entitlement
Term
Per user; applied with the Hourly Interacting User role
Definition
Hourly Interacting licence is available by default to new Named and Concurrent customers and to existing ones at renewal.
Commercial rules
Existing customers can order earlier via AppFoundry or their Genesys representative; organisations on Hourly Logged In are not eligible.
Applies to
Named and Concurrent customers
Related metrics
Esc