LICENSEWARE
Genesys Rule

Hourly Interacting is available by default to Named and Concurrent customers

Catalog row in Vendor License Rules · Cited

Kind
Program
Statement
All new named and concurrent customers have Hourly Interacting access by default; existing customers gain it on renewal. (effective 2026-10-05)
Applies to
New and renewing Named or Concurrent customers
Related metrics
Esc