LICENSEWARE
Genesys Evidence

Administrative and supervisory users cannot use Hourly Interacting

Catalog row in Vendor License Evidence · Cited

Kind
Documentation excerpt
Excerpt
“Note: Users who have administrative or supervisory permissions are disqualified from hourly interacting metering and automatically updated to full monthly user metering under the named or concurrent model that fits your subscription.”
Locator
Enabling hourly interacting license
Applies to
Administrative and supervisory users cannot use Hourly Interacting
Related metrics
Esc