Hourly Interacting counts time spent on interactions
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- In the Hourly Interacting model users are counted for the time they spend on interactions, measured as Routing Status Communicating or Interacting. (effective 2026-10-05)
- Applies to
- Users with the Hourly Interacting licence
- Related metrics
- Related programs