Flex Named User
Catalog row in Vendor License Metrics · Cited
- Unit
- User per month
- Aliases
- Named seat; named user
- Definition
- Flex Fair Usage Policy s.2: under a Named User model "you pay for a maximum number of users that are provisioned in Twilio Flex at any time during a calendar month. In the Named User model, each provisioned Twilio Flex user is referred to as a “Named User”."
- Counting rules
- Peak provisioned users in the calendar month, including admins, supervisors, agents and developers (any TaskRouter worker). No proration of mid-month additions or removals, except when moving from a starter Flex project. Each Named User may have only one user assigned.
- Floors / minimums
- From USD 150 per named user per month; per-user pricing is contracted.
- Applies to products
- Twilio Flex
- Related metrics
- Product category