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Twilio Metric

Flex monthly active user (User + usage)

Catalog row in Vendor License Metrics · Cited

Unit
User per month
Definition
Flex pricing FAQ: "A Flex user Fee: $35 per monthly active user (defined as any user who logs into Flex at least once a month)."
Counting rules
Plus metered usage of all underlying services (Conversations, TaskRouter, Studio, Functions) with no free quotas. Only for Flex deployments on an existing Twilio account, not Flex Accounts.
Floors / minimums
From USD 35 per monthly active user.
Applies to products
  • Twilio Flex
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