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Twilio Rule

Flex Standard Products only for end-to-end contact center use

Catalog row in Vendor License Rules · Cited

Kind
Use rights
Statement
Flex Fair Usage Policy s.4.1: Standard Products included with Flex may be used only for end-to-end contact center use cases under a Twilio Project for Flex; mass marketing notifications and authentication (OTP) are not contact center use cases and need a separate project.
Applies when
Using Flex-included messaging or voice for other workloads.
Applies to
Twilio Flex
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