Named User
Catalog row in Vendor License Metrics · Cited
- Unit
- User or device
- Aliases
- Named Users
- Definition
- Master Agreement §2.23: "a specific individual or device designated by Client to use or be managed by the ConnectWise Offering as specified in the Documentation."
- Counting rules
- Credentials belong to one designated individual and may not be shared; they may be reassigned when a former user no longer needs access. A non-human operated device or process that needs its own access credentials may count as a Named User where the Documentation says so (§2.23).
- Floors / minimums
- Quantity on the Schedule; no decrease during a subscription term (§14.2).
- Applies to products
- ConnectWise PSA
- ConnectWise SaaS and Software Offerings sold per Named User