Offerings track Agents, users and usage; customer may not hinder tracking
Catalog row in Vendor License Rules · Cited
- Kind
- Compliance
- Statement
- Master Agreement §10.3: ConnectWise Offerings track deployed Agents, users and other usage data; the customer consents and must not hinder or distort tracking and reporting. Per-user SIEM customers must enable the Microsoft 365 integration for accurate user counts. (effective 2026-07-01)
- Applies when
- Always
- Applies to
- All ConnectWise Offerings
- Related metrics