Affiliates may use TOPdesk as licensed agents only if the purchasing agreement says so (evidence 2)
Catalog row in Vendor License Evidence · Cited
- Kind
- Definition excerpt
- Excerpt
- "A licensed agent is a TOPdesk user who can have admin permissions and can be assigned to tasks (calls, requests, activities, deliver services) in the TOPdesk Software."
- Locator
- GTC 2021 §19.3
- Applies to
- Affiliates may use TOPdesk as licensed agents only if the purchasing agreement says so
- Supports rules
- Related metrics